Technical Support Officer

Location
York, North Yorkshire
Salary
£20,422 to £21,552 per annum
Posted
26 Mar 2021
Closes
11 Apr 2021
Job role
Officer
Contract Type
Contract

This vacancy is available as a secondment opportunity. Candidates must seek permission of their current line manager before applying for a secondment opportunity.

We have successfully obtained funding to help private residents make their homes warmer and healthier by offering grants to help them insulate their homes.

You will work as part of the team supporting customers to make successful grant applications. We are looking for an enthusiastic/motivated person who has both excellent customer care skills and knowledge and able to demonstrate IT/literacy skills including the use of standard office applications and specialist databases.

This is a fixed term post until 30/09/2021

As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C2: Can express him/herself spontaneously at length with a natural conversational flow, avoiding or backtracking around any difficulty so smoothly that the person with whom they are conversing is hardly aware of it.

The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.

For further information, or an informal discussion, please contact Ruth Abbott (Housing Standards and Adaptations) at ruth.abbott@york.gov.uk  or on 01904 552300.

Closing date: Sunday 11 April 2021 at 12 midnight

Interview date: To be confirmed

Job Description