Single Person Lettings Officer

3 days left

London (Greater)
£31,869 to £38,616 per annum
31 Mar 2021
18 Apr 2021
Job role
Contract Type

The Role

You will be joining a friendly and hardworking team during a time of transformational change where every day offers an opportunity to make a positive difference to individuals who are rough sleeping or have previously been rough sleeping. This is a new role within the Council that you will be required to assist in developing and evolving.  As well as building good working relationships with external partners and agencies.

To help us to achieve this, we invite people who share our passion, commitment and enthusiasm for helping people, especially those who have experience of working with vulnerable clients.

You should have/be:

  • Experience of working with Rough Sleepers/vulnerable clients
  • Excellent motivated team player
  • Able to set and achieve personal targets that make an impact on team performance and efficiency
  • First rate problem solver and able to use initiatives
  • Demonstrate skills in assisting and advising individuals to be able to sustain their tenancies
  • Able to be communicate effectively with a range of people, particularly landlords
  • Able to prove excellent customer care skills with an ability to mediate and resolve challenges36 hours Monday- Friday – flexible working may be considered.

This is a fixed term contract until 31 March 2022

We recognise the importance of a good balance between work and home life so we do everything we can to accommodate flexible working including, working from home, and other arrangements. Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore. We also offer a generous holiday allowance of 39 paid days (pro rata) including bank holidays and a wide range of learning and development opportunities.

In addition, we offer a comprehensive range of staff benefits such as membership of the Local Government pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts with many leisure activities, restaurants, shops and other establishments.

Indicative Recruitment Timeline

Closing Date:  Sunday 18th April 2021

Shortlisting Date: W/C Monday 19th April 2021

Interview Date: TBC – There will be a test as part of the interview process.  

Useful Information:

All internal applicants must seek permission from their current line manager before applying. Failure to do so may result in the secondment not being authorised.

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.

Please note that the advertised dates for interviews may change due to the current Covid-19 situation. If they do, we will let you know as soon as possible.

Your health and wellbeing is our top priority. Should you become unwell due to Covid-19 during the recruitment process we would very much appreciate receiving an update from you as soon as possible.

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer.

Important Information:

Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

Richmond and Wandsworth Councils

Attached documents