Product Manager – Technology & Change

Northallerton, North Yorkshire
£30,451 to £32,910
19 Apr 2021
03 May 2021
Job role
Contract Type
Full time

Grade J

We are looking for a Product Manager to join our Digital Products and Services team within Technology & Change.

As our Product Manager, you will take products through discovery, alpha, beta and live phases of development with the goal of making Council services simpler, easier and faster to use. You will devise and iterate the product roadmap and backlog, be a champion for user needs, document product knowledge, and communicate plans and progress through various channels including social (eg. Yammer), stakeholder meetings and demos.

The Technology & Change Service provides ICT, digital, change management and customer service which enable the organisation and its partners to achieve their outcomes and continually improve the services we deliver to the people of North Yorkshire and beyond.

To be successful you will need to:

Be educated to Level 3 standard (e.g. A levels, HND/C) or equivalent;

Have evidence of continuing professional development in digital/IT environment;

Good understanding of Digital product management methodologies including User centric design, and user interaction design;

Have working knowledge of requirements elicitation and UX analysis techniques, e.g. user research, Business process testing, user stories, customer journey mapping;

Good understanding of Agile Framework and practice

Good understanding of change management theory

Functional understanding of key technologies to support transformation, e.g. business intelligence, CRM, mobile computing, digital services);

Some experience of planning and delivering work successfully in a project or product environment, product lifecycle management, and using the Agile framework.

As a North Yorkshire County Council employee you will have access to some great benefits via our everybody benefit’s scheme such as shopping discounts, home technology and green car salary sacrifice schemes, financial wellbeing and health assured and our employee assistance programme to assist with your health and wellbeing. You will also have access to our local government pension scheme, a generous plan for your retirement with the option to increase your monthly contribution if you so wish.

For more information about our role please contact Anne-Louise Arkle on 01609 533050

Key dates:

Closing date: Monday 3rd May

Interview date: Week commencing 10th May

Total Rewards Brochure.pdf

We do not accept CV's from agencies