Applications Analyst - Social Care Finance

Permanent, Full Time

Up to £36,856 per annum

Location: Chelmsford

Essex County Council (ECC) is one of the largest and most dynamic local authorities in the UK, serving a population of over 1.5 million residents, and has a very successful track record of delivering transformational change. ECC anticipated change was needed in the public sector and has worked to deliver better quality at lower cost.

We have an ambitious transformation agenda - one with the scope to reach every part of the council. We are changing the way we think, the way we work, and the ways in which we deliver our services. We are committed to becoming a place where individuals, partners and communities feel proud to play their role and genuinely want to belong.

We're immensely proud of our flexible working options.

Job Purpose

Technology Services (TS) deliver critical business applications that are essential to the support and successful completion of business operations performed by Directorates in meeting the Strategic Objectives of the Council. The Social Care Applications team are responsible for providing development, maintenance, and configuration activities for applications supporting Adult and Children's social care.

We have an exciting opportunity for an enthusiastic Applications Analyst - Social Care Finance to carry out application development, maintenance and system configuration activities for social care applications (Mosaic and Abacus) ensuring the management of risk and secure operation including any associated application upgrades and interfaces to applications within other business areas.

This is your chance to play a key technical role in the ongoing system development and improvement and make an important contribution to several ongoing projects being undertaken by the adults and children's social care.

Accountabilities

• Work collaboratively to meet required Service and Operational Levels, and application performance objectives
• Responsible for the resolution of Application Incidents, Major Incidents and Problems
• Responsible for implementing approved requests for change
• Responsible for the Implementation, Release and Deployment process for all applications installations, upgrades, patching and changes
• Responsible for working collaboratively to deliver application work plans in support of projects and BAU maintenance activities
• Maintain in depth, up-to-date business knowledge, specialist technical skills and market intelligence relating to the relevant applications
  

Knowledge, Skills and Experience

• Educated to A Level or equivalent by experience.
• Hold Microsoft Certified Solutions Developer (MCSD) and Oracle Certified Associate (OCA) or equivalent qualification.
• Qualification or high level of demonstrable capability with relevant vendor business applications
• Able to demonstrate a clear understanding of, and capability to work within, relevant ICT related standards including HMG Security Policy Framework, IITIL V3, ISO/IEC 38500, ISO/IEC 27001, ISO/IEC 22301, ISO/IEC 20000, PRINCE2 and MSP
• Good written, verbal communication and presentational skills
• Excellent customer service skills
• Evidence of continual professional development to keep pace with technical and business change that meet defined SFIA V7 competencies
• Knowledge / Experience of Social Care and Social Care Finance processes
• Experience of working with Social Care finance and or Financial systems (ideally Mosaic and Abacus)
• Experience of leading on complex system configuration activity
• Experience of leading on project workstreams/activity

Essex County Council is proud to offer an excellent benefits package to all its employees. For more information please visit the Working for Essex website.

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

We seek the best talent from the widest pool of people as diversity is key to our success.