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Employee Experience Consultant

Employer: Essex County Council
Location: England, Essex, Chelmsford
Salary: £40000 - £44586 per annum
Closing date: 27 May 2021

Sector: Corporate Services, Human Resources & Recruitment
Job role: Officer
Contract Type: Contract

This is a fixed term contract position until end of June 2022 with potential to extend depending on progress of overarching program.

At Essex County Council (ECC), what we do impacts the lives of over 1.4 million people. From the safety of children to the independent lives of older residents, and from boosting quality of life through public health to the lasting regeneration of proud towns and cities - everything we do takes a pioneering and agile approach. Our Organisation, Development & People and Service Transformation (ODP&ST) teams are working to ensure that innovation and learning take centre stage.

We have embarked in a very ambitious program to redefine our new normal, identifying what ways of working we want to put in place and how we can use what we have learned during this past year. Our new hybrid working model is emerging, together with what we will need to successfully implement it (property, technology, culture and change, capabilities…). To allow us to properly support this program we are increasing our capacity in some critical areas.

The role

The Employee Experience Consultant will design, deliver and evaluate a range of employee experience and engagement activities, including employee roadshows, recognition events and employee forums. Leading on supporting employee networks and communities, the role includes the development of new groups as appropriate. This role will also manage employee surveys and support the Employee Experience Lead in obtaining and analysing employee feedback from engagement technology and activities throughout the employee lifecycle.

On a day-to-day basis

You will:

Be responsible for supporting the design and delivery of initiatives that amplify the employee experience and increase engagement, including employee recognition, engagement and collaboration, employee communities and networks, wellness and workplace environment and technology.

Work collaboratively across Organisation Development and People and Service Transformation to ensure that people strategies are aligned to enhance employee engagement and the reputation of the Council, assisting with the creation of a culture of understanding of employee engagement that develops the Council's vision of a high performing organisation.

Be responsible for delivering large-scale employee experience programmes and initiatives and developing solutions that will increase line manager involvement in, and commitment to, the outcomes of improved employee engagement.

Be responsible for providing internal consultancy to facilitate and influence change programmes and people initiatives, in order to reflect and improve employee experience and work closely with the Internal Communications team to align employee engagement activities and associated messaging.

Lead on the delivery of employee recognition activities (such as the You Make The Difference Awards).

Lead on the delivery of surveys and other means of listening to and engaging with Council employees, including the use of innovative approaches and new technology, to support ongoing dialogue.

You'll do great here if you

Have proven experience in employee engagement, organisational development, change management, event management or communications.

Possess excellent communication and influencing skills, with the ability to clearly articulate messages to a range of audiences with differing levels of understanding.

Have strong writing, storytelling and presentation skills, with proficiency and ability to work with necessary presentation, communication and social media technologies.

Have a proven track record of working with cross-functional teams, to deliver projects on tight deadlines and successfully delivering results in a fast-paced, dynamic environment.

Possess strong business acumen with the ability to link initiatives with strategic business priorities and have a strong working knowledge of current business technology.

What you should do next

If you are interested in finding out more about this role, we would love to hear from you. Please apply via the Working for Essex website.

This position will initially, in line with current government guidance, be based from home. However, when government guidelines change going forward this role will likely work in a hybrid way, with an expectation that there will be a mix of days in the office and working from home/alternative locations.

We're open to a chat about flexible ways of working, both informal and formal. No promises, but we will carefully consider what arrangements would work for you

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