Revenues Section Manager
Birmingham City Council is looking for Revenues Section Managers to deal with Council Tax and Business Rates.
This is an ideal opportunity for someone with experience of working with a wide range of stakeholders in supporting Council Tax and Business Rates collection, to join the Customer Services Division as a Revenues Section Manager.
The successful applicant will need to be able to hit the ground running, and be experienced in the management and supervision of teams to ensure that collection of local taxation is maximised. The applicants well developed influencing skills will enable them to provide direction and guidance to teams across the revenue service.
This is a very challenging position that requires the successful candidate to work closely with other areas of the council including benefits, the contact centre, property teams and external partners such as the VOA.
One of the key priorities for the service is to increase revenue collection through the implementation of effective collection methods, timely updating of citizen and business accounts to ensure swift and accurate billing and the proactive identification of changes to hereditaments that impact on the rateable value.
The applicant will need to possess excellent problem solving skills. Experience of planning, forecasting and producing management reports would be desirable to this role to support organisational change.
Experience and Skills You will need
- experience and knowledge of local taxation law and practice
- excellent written, communication and customer service skills
- the ability to understand and clearly explain complex rules
- analytical, forecast planning, preparation and presentation of reports to Elected Members/ or Senior Managers
- to work well as part of a team and on your own initiative
- to work to unpredictable deadlines
- to work with a high degree of accuracy and attention to detail
For any informal enquires please contact Jonathan Woodward – Head of Revenues on 07864 932011 or via email firstname.lastname@example.org
A Disclosure and Barring Service (DBS) check will be undertaken
“Right to work in the UK documentation will be fully checked for all applicants. All non UK and non EU applicants are required to apply for a Certificate of Sponsorship from Birmingham City Council and must be approved by the UK Border Agency (UKBA) before any employment offer can be confirmed.”
Job Description - Person Specification