Operational Manager (East Team)

Birmingham, West Midlands
£44,863 to £56,075
10 May 2021
26 Jun 2021
Job role
Contract Type
Full time

The Birmingham city council hosted England Illegal Money Lending Team is part of the Trading Standards Service. The team administration HQ is based in Birmingham, but the intervention teams operate across England, the successful applicant will be required to manage, oversee and supervise staff conducting investigations into the activities of illegal money lenders (loan sharks)

The team investigates illegal money lending activity and all associated criminality. The team has conducted investigations into kidnapping, blackmail, rape, assault and other serious offences. The investigators operate a parachute in and out service, moving resource where required conducting appropriate and proportionate interventions including executing warrants and conducting investigations anywhere in England. All prosecutions are conducted through BCC's legal services department.

To be responsible for the service delivery, development and day to day management of an intervention team, ensuring that service objectives are met across a geographical area of England.  This will include managing criminal investigations, staff, reviewing work, ensuring standards and deadlines are met.  Ensuring the objectives of the service are met.

Responsible for staff development and welfare and for providing advice and guidance on complex, legal, technical, policy and political issues.

Provide inspirational leadership and support and develop direct reports and effectively manage the appraisal process. To manage the performance of all staff within their team including the adherence to corporate procedures in respect of leave, absence, competence and discipline as well as recruitment and other such corporate procedures and programmes as required.

To supervise the investigations and to ensure that standards of investigation meet and comply with professional standards, legal requirements and internal procedures.

To provide guidance and support to staff to enable them to carry out the effective investigation of criminal offences, and where appropriate to oversee the institution of legal proceedings.

To be responsible for the efficient discharge of the legislation delegated to the function and other legislation as may be assigned.

Regular out of normal office hours, working will be required, including evenings and weekends, regular overnights stays and regular travelling across all regions within England. (No further or enhanced remuneration is provided for this aspect of the role)

The post holder will be required to participate on a rota for out of hours telephone cover and associated duties; payment will be made through the contract of employment. The post holder will be required to be suitably experienced and qualified to discharge all tasks and duties associated with the post. The Post holder will be required to drive for which a vehicle will be supplied for work purposes only.

This is not a 9 to 5 post and working away from home is essential.

Interviews for this post will take place virtually via video conferencing. Shortlisted candidates will be provided with further information.

For informal enquires please contact Tony Quigley, Head of Service, 07766925177, tony.quigley@birmingham.gov.uk.

Ref: BCC002017

We welcome applications from people with caring responsibilities and flexible working options will be considered.

A Disclosure and Barring Service (DBS) check will be undertaken

“Right to work in the UK documentation will be fully checked for all applicants.  All non-UK applicants (excluding Ireland) may require a Certificate of Sponsorship from Birmingham City Council and must have an approved visa from the UK Visas and Immigration (UKVI) before any employment offer can be confirmed. Unless they are an EEA or Swiss citizen or their family members, already living in the UK by 31 December 2020, then they will need to apply to the EU Settlement Scheme (EUSS) instead.”

Supporting documents
Job description
Person Spec