This is a full time fixed term role for 6-9 months

Job Purpose

Essex County Council (ECC) is one of the largest and most dynamic local authorities in the UK and is undergoing significant transformational change to further enhance customer focus, service and delivery. As part of this, the Business Support team will work in specialised Business Centres to promote specialised knowledge and improved service and efficiencies.

Working as part of a business support team to deliver administrative and support activities, proactively managing workload, taking initiative and using personal judgement to resolve internal and external customer issues. A strong working knowledge of the activities provided within a business centre and the processes required is essential in order to provide coaching and mentoring support to Business Support Assistants.

What you will need to know

* Strong organisational skills to co-ordinate a Team
* A proactive flexible 'can do' approach, focused on solutions
* Solid written and verbal communication
* Service orientated
* Mature and compassionate nature showing sensitivity to work within Children's Social Care
* Ability to work well under pressure and resilient
* Excellent prioritision and time management skills of self
* MS Office, including MS Outlook and MS Teams
* Arranging and minuting meetings
* Supporting the recruitment and induction process
* Confident diary management
* Telephony skills
* Customer service skills

As part of employment with Essex County Council should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription and you will be responsible for ensuring this is maintained. For further information on the DBS update service please visit: https://www.gov.uk/dbs-update-service

Essex County Council is proud to offer an excellent benefits package to all its employees. For more information please use the following link: https://www.workingforessex.com/working-here/pay-reward/

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

We seek the best talent from the widest pool of people as diversity is key to our success.

If you have queries on this role or require anything further, please email or call us on 0333 013 5888. Lines are open Monday to Friday between 08:30 - 16:30.