Pensions Administrator

5 days left

England, Essex, Chelmsford
Up to £23120 per annum
02 Jun 2021
30 Jun 2021
Job role
Contract Type
Full time

This position will initially, in line with current government guidance be based from home, with an expectation of being home based for the foreseeable future. However, when government guidelines change the role may then revert to being office based, whilst retaining some flexible working options.

Job Purpose

The Payroll service is part of the wider Organisation Development and People function, with a focus on improving the customer and employee experience in a key area of employee engagement.

The Pensions Administrator is focused on providing effective pensions administration support with a emphasis on activity and actions relating to the Teachers' Pension Scheme employer responsibilities. The role will maintain records to ensure statutory reporting is met for the Scheme.

An understanding of payroll, including how earnings and pensions are calculated would be an advantage.

With good administrative skills, in accuracy and timeliness in processing actions, the ability to support customers in providing guidance and responding efficiently to queries. Advanced Excel skills are also required to manage large volumes of data such as v-look up.

Service/Functional Accountabilities

Responsible for timely processing of all requirements to meet the employer's obligations for statutory reporting, with regards to Teachers pension scheme.

Provide effective and efficient query resolution, including service history corrections for all Teachers Pension members, using digital communication channels.

Responsible for ensuring all statutory process tasks meet regular and critical scheme administrators and payroll processing deadlines.

Contribute to any planned user acceptance testing activities by sharing knowledge to ensure changes to payroll software meet requirements.

Contribute to the requirement for collecting regular statutory data to ensure submission of information to the Teachers Pensions for ECC non payroll schools.

Responsible for processing all data submissions from internal the ECC payroll and external payroll providers via the Teachers Pensions Employers Portal, to ensure deadlines are met.

Administering employers' discretions for the Local Government Pension scheme including claims for early release of benefits to enable an individual to retire early. (this includes ill-health early retirement).

Work collaboratively with scheme administrators to ensure records are up to date.

Specific individual and shared targets and objectives are defined annually within the performance management framework.

Skills, Knowledge and Experience

  • Educated to RQF level 2 (GCSE) or equivalent by experience
  • Evidence of developing skills and knowledge within role.
  • Experience of working with employer pension schemes and relevant statutory guidance, preferably Teachers' Pension.
  • Evidence of working collaboratively with colleagues to deliver good policy, practice and advice.
  • Ability to communicate effectively, listening and questioning skills to a high level.
  • Experience of working in a customer-orientated environment, dealing with a range of customer situations in a service delivery setting and continuously seeking to improve the services provided to customers.
  • Good standard of written communication.
  • Advanced excel skills
  • Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

    We seek the best talent from the widest pool of people as diversity is key to our success.