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ICT Apprentice

Employer
Telford & Wrekin Council
Location
Telford, Shropshire
Salary
£4.30 per hour
Closing date
21 Jun 2021

View more

Sector
Corporate Services, IT
Contract Type
Contract

Job Details

Telford & Wrekin Council are looking to recruit a ICT Apprentice

The apprenticeship is designed to meet the needs of the candidates wishing to pursue their career in IT. The role will be providing customer focused reliable and flexible Service Desk and Desktop support to all Telford & Wrekin staff, Schools and Councillors.  You will be working closely with two small groups of Service Desk and Desktop Support Team members to provide remote hardware and software support.

Benefits of working for Telford & Wrekin Council:

  • Working from Home arrangements where possible during current climate Town Centre location with easy access to transport and shopping Flexible working arrangements Council’s Pension scheme Salary Sacrifice schemes 

Major tasks include:

  • To provide prompt Service Desk support from telephone, intranet and email requests to ensure operational problems are resolved as quickly as possible
  • To provide prompt desktop 1st line support from telephone, intranet and email requests to ensure operational problems are resolved as quickly as possible

For further information on the role please click on the links below to view the job description and person specification.

Please note employees who are at risk will be considered first for this position.  Only if an appointment is not made will other candidates be considered.

We are committed to equality and diversity. Posts working with children or vulnerable groups will be subject to an appropriate criminal records check.

Sorry but CVs will not be accepted.

Supporting documents
ICT - IT Procom L2 to cover Service Desk and Desktop Services Apprentice 2021.docx

Company

Why work for Telford & Wrekin Council?

As a co-operative council, the work environment is innovative, creative and entrepreneurial.

You will be joining an organisation that works hard on a personal and professional level, and most importantly, an administration that serves local communities to the highest possible standards. And, as a council employee, you are entitled to a range of excellent terms and conditions like flexible working hours, a modern working environment and, career progress.

What’s in it for you?

  • Good work/life balance. Work from home. Annual pay increments. Training courses and workshops. Annual Personal Professional Development (APPD) Automatic membership of the Local Government Pension Scheme. Discount on products and services, such as theme parks and discounted travel. Free parking for employees.
Company info
Website
Telephone
01952 380000
Location
Addenbrooke House
Ironmasters Way
Telford
Shropshire
TF3 4NT
GB

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