Telford & Wrekin Council are looking to recruit a ICT Apprentice
The apprenticeship is designed to meet the needs of the candidates wishing to pursue their career in IT. The role will be providing customer focused reliable and flexible Service Desk and Desktop support to all Telford & Wrekin staff, Schools and Councillors. You will be working closely with two small groups of Service Desk and Desktop Support Team members to provide remote hardware and software support.
Benefits of working for Telford & Wrekin Council:
- Working from Home arrangements where possible during current climate Town Centre location with easy access to transport and shopping Flexible working arrangements Council’s Pension scheme Salary Sacrifice schemes
Major tasks include:
- To provide prompt Service Desk support from telephone, intranet and email requests to ensure operational problems are resolved as quickly as possible
- To provide prompt desktop 1st line support from telephone, intranet and email requests to ensure operational problems are resolved as quickly as possible
For further information on the role please click on the links below to view the job description and person specification.
Please note employees who are at risk will be considered first for this position. Only if an appointment is not made will other candidates be considered.
We are committed to equality and diversity. Posts working with children or vulnerable groups will be subject to an appropriate criminal records check.
Sorry but CVs will not be accepted.
ICT - IT Procom L2 to cover Service Desk and Desktop Services Apprentice 2021.docx