Can you help in the delivery and continued development of the Revenues Service at Ryedale District Council? Do you like to work collaboratively to achieve goals and improvements in the service?
You will be an active member in a small enthusiastic team primarily undertaking Billing, Collection and Recovery of Council Tax, as well working proactively with citizens to advise on the service. You will be responsible for providing professional advice, responding to customers and effective decision making to achieve positive results. You will have the opportunity to bring your skills and experience to address all aspects of the Revenues Service from maintaining accurate databases handling sensitive data, to creating new approaches to fit the ever-evolving needs of the service.
Working as a Revenues Officer at Ryedale District Council you will be able to apply your creative thinking and diplomacy to negotiate with customers and resolve complex problems. You will undertake and support on specific projects, liaising closely with other services in the council and maintaining those good working relationships. Using your exceptional organisational and customer service skills you will have the ability to be flexible in your approach and confident in helping us to achieve our aim of high quality customer- focused service delivery
About Ryedale District Council and Ryedale District
Ryedale District Council provides services for approximately 53,000 residents, local businesses and the many visitors to the area. The district encompasses beautiful countryside including the popular North York Moors National Park. RDC offices are based in Malton a small Market town known as Yorkshire’s ‘Food Capital’. Close to the North York Moors with countryside, the Ryedale District is a fantastic place to live and work. Our offices provide free staff parking and are walking distance from the train station.
As a district council, we have a very special role to play in the lives of citizens across Ryedale. We deliver the services that people rely on, day-to-day. We are responsible for housing, for leisure and recreation, for waste and recycling, planning and environmental health. But beyond that, we’re the people "on the ground". We really know and understand our communities, and we work to give everyone in Ryedale the best opportunities, and the best quality of life.
For an informal chat about the role please contact Marcus Lee on 01653 600666 Ext 43210
Closing date: Sunday 27th June
Interview date: Friday 2nd July
Job Description & Person Specification