Workforce Coordinator

5 days left

England, Essex, Chelmsford
Up to £29182 per annum
12 Jul 2021
09 Aug 2021
Job role
Support Worker
Contract Type
Part Time

Workforce Coordinator

Permanent, Part Time

Up to £29,182 per annum

Location: Chelmsford

Closing Date: 18th July 2021

Please note this is a Part-Time role based on 18 hours per week, annual salary to be on a pro rata basis.

The Independent Workforce is a function that supports the operational delivery of Adult Social Care.

The Workforce Coordinator will provide support and coordination of the Independent Workforce activity, ensuring coordination of all incoming referrals to the service including risk-based triage and assessment to determine the appropriate service offer.

Working collaboratively across the function and with partners, the role will co-ordinate the work of the Independent Practitioner professional, to ensure that the Adult requiring the service achieves a successful outcome.

The Workforce Coordinator will play a key role in the analysis and collation of key performance data and processes to promote high-quality team performance and contribution to the Adult Social Care function, its partners and service users.

Main responsibilities include:

  • A point of access to the Independent Workforce service for social care referrals from internal and external partners and individual service users ensuring that successful outcomes are achieved.
  • Assessment and review (triage risk-based approach) of each Social Care referral to determine the priority response and the type of social care professional required.
  • Compilation and analysis of monthly budget and activity reports to ensure all budget holders and commissioners are up to date with current workflow and funds are transferred as necessary.
  • Providing key stakeholders with timely, relevant and accurate information and insight required for effective leadership, governance, commissioning and decision making.
  • Support senior management with the regular quality assuring of caseloads to ensure consistent good practice is maintained across the workforce.
  • Proactively identify new systems and services to streamline processes, provide best value and increase productivity.

About You

This role has a strong emphasis on reporting, it requires advanced skills in Microsoft Excel and a knowledge of financial charging / invoices.

Other skills include:

  • Educated to RQF level 3 (A Level) or equivalent by experience.
  • Evidence of development in role and knowledge in relevant professional area.
  • Knowledge and understanding of social care or health, with evidence of working within a pressurised environment, with multiple stakeholders and partners.
  • Significant experience of developing and maintaining accurate data and processes, with good IT skills including Microsoft Office. Knowledge of Mosaic would be desirable.
  • Knowledge and understanding of project processes and financial recording and monitoring.
  • Strong proven administrative and organisational skills.
  • Excellent communication skills with the ability to successfully liaise with a range of audiences.

Apply now at

If you have any questions about the role, or working with us, please contact our Resourcing Team on 0333 013 5888.

Essex County Council is proud to offer an excellent benefits package to all its employees. More information can be found on