Engagement Officer (Public Health - Test & Trace)

Location
Birmingham, West Midlands
Salary
£27,741 to £34,728
Posted
21 Jul 2021
Closes
08 Aug 2021
Ref
BCC002213
Job role
Officer
Contract Type
Full time

**Fixed Term Contract until 30th September 2022**

** For existing employees this opportunity is being offered as a secondment, subject to eligibility criteria **

Our Vision

To improve the quality of life for the people of Birmingham today, tomorrow and always. The City Council priorities are to create a city which provides:

Children

  • A great city to grow up in

Make the best of our unique demography and create a safe and secure city for our children to learn and grow in

Housing

  • A great city to live in

Provide housing in a range of types and tenures, to meet the housing needs of all of the current and future citizens of the city

Jobs and Skills

  • A great city to succeed in

Birmingham will be renowned as an enterprising, innovative and green city

Health

  • A great city to grow old in

Helping people become healthier, especially relating to physical activity and mental wellbeing

Public Health is an integral part of this vision, responsible for developing the Council into a local authority which actively promotes population health and enables all Birmingham citizens to make healthier choices. This will be achieved through the continual championing of the health and wellbeing of all people across the city, but especially the most vulnerable.

This Grade 4 (GR4) Engagement Officer within the Public Health Division Test and Trace Communications and Engagement team will reflect the requirements of the wide Test & Trace Team and wider Public Health Division. The GR4 Engagement Officer will be required to deliver on a selection of the key responsibilities listed within this job description.

The vision, principle and strategic context highlighted above are reflected through this job description. It describes the collective responsibilities and activities required by GR4 officers to meet business need.

This Fixed Term Contract position will be within the Test and Trace team supporting a strand of the team working on communications and engagement, specifically engagement, as part of the local response to the Covid-19 pandemic. The team leads on community engagement, community involvement, effective communication and partnerships with communities, use of digital and traditional communication tools and media related to Covid-19 and the local outbreak response. The role will also work across any related health and wider determinants requirements including adhoc requests from external and internal stakeholders. The team is key in developing and delivering the local outbreak management plan and ensuring that public health is offering timely and accurate advice, guidance and appropriate support across the city’s diverse communities in an effective fashion using multiple channels and methods of communication. The team will work closely with the wider test and trace function supporting rapid outbreak response on communication and engagement as well as longer term community engagement and good partnership working across Birmingham’s stakeholder organisations. The team will be involved in many aspects of Birmingham City Council delivering matrix working with internal departments and the wider Public Health Division.

A key aspect of this role is to support with promoting public health priorities using community involvement and empowerment methods to encourage a wide variety of local residents to get involved and have their say. The role will facilitate the community engagement Test and Trace Communications and Engagement team function by increasing the membership of our COVID-19 community champions programme and other grassroots groups across the city including faith groups. The role will support with creating meaningful opportunities to reach out and engage with local people, particularly hard to reach and seldom heard groups using a variety of methods. You will be a skilled communicator, comfortable networking and engaging with a diverse range of local residents and members of the public. Working as part of a small team, you will be involved in many aspects of the organisation. You’ll need to be flexible, with a ‘can do’ attitude to meet the constantly evolving needs of the team as it develops in the new phase of its journey. Assist in the development of a framework for the strategic engagement and involvement of a wide range of communities. Build positive, constructive professional relationships with communities and other partners in order to understand their needs and expectations of engagement and co-production. To take a pragmatic and solution-focused approach to progressing work related to communication and engagement. To facilitate discussions with community groups, partner agencies and relevant services to seek feedback and input for a range of workstreams.

Key Responsibilities

  • Support with Creating, copying and producing materials, delivering this information to specific, targeted audiences, using the most appropriate channels.
  • Support with creating engaging and up-to-date digital media content across all social media channels, including web content, Twitter and Facebook.
  • Support with designing reports, presentations and stationary templates for the Public health service, making sure all materials keep to the Public health brand guidelines.
  • Experience in developing and maintaining engagement networks, facilitation and managing group dynamics.
  • Experience of working with a wide range of stakeholders including senior officials.
  • An understanding of the principles of co-production
  • Support with creating regular newsletters and e-bulletins, circulating these to key stakeholders to support engagement.
  • Keep abreast of good engagement practice and actively seek out innovative ways to capture and express people’s views/experiences.
  • Carry out any other tasks needed for the service to run smoothly, as directed by the Public health Manager.
  • Answer and respond appropriately to calls about the service, collaborating with the team to give signposting support via phone and email.

For an informal discussion, please contact:

Modupe Omonijo, Consultant in Public Health, Birmingham City Council

Email: modupe.omonijo@birmingham.gov.uk

Interviews for this post will take place virtually via video conferencing. Shortlisted candidates will be provided with further information.

Ref: BCC002213

Please note: CVs will NOT be considered as your personal statement.

When applying, you are strongly advised to pay particular attention to the person specification and job description when compiling your Personal Statement and do not just attach certificates.

We welcome applications from people with caring responsibilities and flexible working options will be considered.

Right to work in the UK documentation will be fully checked for all applicants.  All non-UK applicants (excluding Ireland) may require a Certificate of Sponsorship from Birmingham City Council and must have an approved visa from the UK Visas and Immigration (UKVI) before any employment offer can be confirmed. Unless they are an EEA or Swiss citizen or their family members, already living in the UK by 31 December 2020, then they will need to apply to the EU Settlement Scheme (EUSS) instead.

Supporting documents
Job Description and Person Specification