About Us:

Setting a new standard in home repairs for our residents.

At the Royal Borough of Kensington and Chelsea, we like to do things differently. Like many other councils, we are focused on developing and delivering services that are high quality and provide excellent value for money. But unlike many of our counterparts, we are focused on doing this in partnership with our local residents and businesses. We want them to help us shape services that meets the needs of today and tomorrow, and we can only achieve our boldest ambitions if we work collaboratively to understand what our community needs and wants. As such, when you join our team you will find an exciting working environment, with the full support of both council employees and the residents who are keen to see you excel in your work.

Please apply online explaining how you meet the requirements set out in the person specification and job description. CV’s will not be considered for this role.

The Role:

This is an exciting opportunity to join a high-profile borough that is focused on delivering the best outcomes. We are currently reducing our use of subcontractors, so we are building a talented multidisciplinary labour force, who will work across our buildings and within our residents’ homes to deliver planned works and a gold-star repair service. Predominantly dealing with residential plumbing, you will ensure our residents are all treated as customers. Working across everything from 28-floor tower blocks to double-fronted mansions, you will get to grips with the quirks of each home, striving to deliver a first-time fix that resolves the problem. You will work methodically through each challenge, making recommendations to Supervisors, and seeking their approval before varying works. Focused on ensuring performance targets are being met, you will be keen to share knowledge with other members of the team. 

Please refer to the Job Description for more information.

About You: To make the most of this exciting opportunity, you will have a minimum five years of plumbing experience. While a background in a social housing environment would be useful, it is not essential, but you must have experience of working in residents’ homes. As you will be working in partnership with a plumbing, carpentry, and electrical teams, you will have the capacity to both manage your own workload and collaborate with other colleagues to get the job done. As such you will be a team-player who has excellent communication skills, and you will be IT literate. preferably you have a knowledge of high-rise heating and water systems, and you will be able to make decisions autonomously. With the capacity to understand construction drawings and specifications, you will also have a good awareness of building regulations and compliance, plus a working knowledge of statutory legislation relating to health and safety. You’ll be keen to learn and develop through the training program and will also need a driving licence, as you will have the use of a company vehicle, plus a fuel card and be supplied a tool kit.

Furthermore, you can look forward to a package that includes a competitive salary, a high-quality pension scheme and generous annual leave plus bank holidays.

Additional information

We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.

We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.

We engage our staff with a variety of learning types including face-to-face and virtual learning because we want to ensure our staff understand our values and behaviours, grow their skills and develop their careers.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

We do not accept speculative CVs from any source.

Please note, we will primarily contact candidates by e-mail throughout the recruitment process, please monitor your email junk / spam folder as our system generated emails may be allocated to these folders by your email settings.

If you experience difficulties with the recruitment application process, please contact the recruitment team by email: recruitment@rbkc.gov.uk