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Registration Officer

City of York Council
York, North Yorkshire
£24,943 to £27,067 per annum
Closing date
5 Aug 2021

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Corporate Services, Administration
Job role
Contract Type
Full time
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Job Details

The main purpose of the job is to register births, deaths and marriages, take notices of marriage and civil partnership and to conduct a full range of ceremonies including marriage, civil partnership, naming and renewal of vows at York Register Office and other sites in the City.

This post is 23 hours per week, Tuesday, Wednesday, Friday,  plus 1 Saturday in 6 on a flexi basis

Working in a fast paced environment you will have the ability to use your own initiative and enthusiasm to support taking the service forward.

In this busy office your good administrative skills, attention to detail and your ability to use specialist web-based applications are essential.  An ability to digest legislation will be required as you will gain a detailed knowledge of the handbooks for Registration Officers.

In this time of modernisation and growth for the service, you will proactively adapt to new ways of working and ensure a professional approach is taken at all times.

You will enjoy working as part of a team and also working on your own ensuring you are able to build positive and professional relationships with peers, colleagues, customers at all times.

We hold ceremonies at our York office and at other sites around the city including hotels and museums, so you will be able to speak confidently in highly public situations.  As you will be dealing with customers in extremely sensitive situations, commitment to high quality customer service and your excellent inter-personal and communication skills will be an asset.

We are looking for candidates with registration experience and experience working in a designated register office is desirable.

The Council is highly committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.

As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C2: Can express him/herself spontaneously at length with a natural conversational flow, avoiding or backtracking around any difficulty so smoothly that the person with whom they are conversing is hardly aware of it.

The duties of this post require the postholder to undertake a basic Criminal Record check (unspent convictions only) via the Disclosure and Barring Service.

The work place is York Register Office (Although the base is York Register Office you could be required to work at other venues around the city if required)

For further information or an informal discussion please contact Fiona Walters, Registration Operations Manager. Email:   Tel:  01904 654477

Closing date:  Thursday 5 August 2021 at 12 midnight

Interview date Week commencing 23 August 2021

Job Description


The City of York has a rich history stretching back nearly 2000 years; George VI once said that: 'The history of York is the history of England'. York has a wealth of heritage and history. York attracts over four million visitors a year and popular destinations include York Minster, which is the largest Gothic cathedral in Europe, the Castle Museum, the National Railway Museum and the Jorvik Viking Centre. Tourism is an important industry in York and the city also has a thriving bioscience, technology and research sector, centred on the City's Science Park. Other major employers include Nestle, City of York Council and York Hospitals NHS Trust. York has excellent transport links, being on the East Coast Mainline and close to the A1M. From York seaside resorts such as Scarborough, Whitby and Filey or the North York Moors National Park are a short journey by road or rail.

Find Us
01904 551550
City of York Council
Library Square
North Yorkshire
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