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SEN Team Manager

The Royal Borough of Kensington & Chelsea Council
Kensington and Chelsea, London (Greater)
£49,916 - £57,335 per annum
Closing date
15 Aug 2021

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Health and Social Care, Health, Children's Services, Social Care
Job role
Contract Type
Full time
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About Us:

At the Royal Borough of Kensington and Chelsea council, we aim to provide high-quality services to improve the lives of our residents and to make the borough a better place for people to live in, work in, and visit. 

Our Bi-Borough Special Educational Needs (SEN) service covers children and young people in Westminster City Council as well as our own. We are proud to be one of the top five-performing local authorities for meeting statutory deadlines.

The Role:

The Children and Families Act 2014 has had a significant impact on the delivery of SEN services resulting in a fast-paced, complex interpersonal environment that requires an enhanced level of communication and case management skills.

In this role, you will lead and develop a team of seven and support children aged between 0 and 14 years.

Together with the SEN Team Manager whose team is overseeing the EHCPs for children and young people aged 15 to 25 years, you will ensure all relevant legislation and guidance is adhered to, develop and maintain good practice standards, and provide robust, accurate advice and guidance on complex casework.

You will ensure casework is legally compliant whilst remaining child-centred, paying due regard to the views of parents, as well as managing relationships with families, headteachers and SENCOs, relevant professionals such as educational psychologists, social workers, health and other relevant agencies.

In addition, you will provide appropriate levels of individual support to team members, motivate colleagues and identify staff development needs, and professionally share sensitive information with partner agencies.

At present, the team work remotely. We will move to a hybrid working model in future.

Please refer to the Job Description for more information.

About You:

We are looking for someone proactive rather than reactive, who understands that each case is unique, and who recognises the different position in which parents and educators are in. Everyone here is honest, willing to see things from other perspectives, and keen to learn from everyone – including parents. You will need the very best communication and case management skills to thrive, as well as personal resilience.

You will need to demonstrate enhanced knowledge, skills and understanding in a significant area related to SEN, good knowledge and understanding of the key legislative frameworks relating to the provision of SEND services to children and young people, and successful staff and casework management experience within a SEND, education or other related Local Authority service.

You should also bring demonstrable knowledge of other relevant legislative frameworks such as the Care Act, as well as an understanding of the changing national agenda for schools and how to interpret the implications of this for the SEND Service.

What we offer

We offer rewarding work and streamlined processes across two diverse London boroughs with a low staff turnover – and we develop our own, with plenty of training and skills. Ours is a highly regarded and supportive, professional team, who are treated with respect and instil confidence in the parents who use us.

Additional information

We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.

We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.

We engage our staff with a variety of learning types including face-to-face and virtual learning because we want to ensure our staff understand our values and behaviours, grow their skills and develop their careers.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

We do not accept speculative CVs from any source.

Please note, we will primarily contact candidates by e-mail throughout the recruitment process, please monitor your email junk / spam folder as our system generated emails may be allocated to these folders by your email settings.

If you experience difficulties with the recruitment application process, please contact the recruitment team by email:


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