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Resettlement Support Workers

City of York Council
York, North Yorkshire
£21,989 to £24,447 per annum
Closing date
19 Aug 2021

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Health and Social Care, Adult Services, Children's Services
Job role
Support Worker
Contract Type
Full time
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Job Details

The City of York Council are looking to recruit two committed and enthusiastic individuals to provide high quality support to all customers living in the resettlement hostel for young people aged 16-25, with a view to helping people to move on into independent accommodation suitable to their needs.

We have 1 Permanent post and 1 fixed term to cover: 31-03-2022.

Customers may be vulnerable and under a lot of stress and therefore the successful applicants will need to demonstrate:

Good interpersonal skills, demonstrate that you are sympathetic and firm, whilst resilient, as you will need to be able to cope in situations which can be stressful as well as rewarding.

An essential understanding of the issues young people face when homeless.

You can work on your own initiative under the guidance of a supervisor.

Experience of working with homeless people would be an advantage.

Job Share is not suitable due to variable shift patterns. There is a need for continuity of support for vulnerable customers and Job Share may mean staff have prolonged periods off rota and residents may suffer due to the inconsistency.

As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C1: Can express him/herself fluently and spontaneously, almost effortlessly. Only a conceptually difficult subject can hinder a natural, smooth flow of language.

The Council is highly committed to investing in the talent and wellbeing of our staff and can offer generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.

City of York Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. We require the successful candidate to undertake an enhanced Criminal Record check via the Disclosure and Barring Service.

For further information or an informal discussion please contact Tim Carroll, Service Manager Housing Options and Support Team, or on 01904 554124 or Emily Johnson, Howe Hill Supervisor 01904 553141

Closing date: Thursday 19 August 2021 at 12 midnight

Interview date: Week commencing 30 August 2021

Job Description


The City of York has a rich history stretching back nearly 2000 years; George VI once said that: 'The history of York is the history of England'. York has a wealth of heritage and history. York attracts over four million visitors a year and popular destinations include York Minster, which is the largest Gothic cathedral in Europe, the Castle Museum, the National Railway Museum and the Jorvik Viking Centre. Tourism is an important industry in York and the city also has a thriving bioscience, technology and research sector, centred on the City's Science Park. Other major employers include Nestle, City of York Council and York Hospitals NHS Trust. York has excellent transport links, being on the East Coast Mainline and close to the A1M. From York seaside resorts such as Scarborough, Whitby and Filey or the North York Moors National Park are a short journey by road or rail.

Find Us
01904 551550
City of York Council
Library Square
North Yorkshire
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