Have you experience of carrying out administrative tasks using technology?

Do you want to work for an excellent forward-looking organisation with a fantastic salary and excellent pension?

If you answered yes, then we have the perfect role for you!

We are looking for an Administrative Officer to help us provide excellent customer services to our residents.

You will be based in Wandsworth in the heart of London reporting to the principal Support Services Officer and working as part of a small administrative team. You will manage and monitor contractors’ orders to ensure their prompt attendance to breakdowns and ensuring effective repair works are completed on time. You will ensure gas servicing and electrical inspections are carried out. You will carry out post inspections over the phone and assist in the resolution of problems. You will also carry out other administrative tasks including scanning and indexing documents. Confidence in using computer systems including MS Office is essential, as is the ability to deal sensitively with residents and their representatives with the highest standard of customer care.

Knowledge of housing repairs services within a housing management environment would be an advantage as would experience of raising orders. Applications will be by CV but also when applying please ensure you address all the person specification requirements in you supporting statement.

For an informal discussion, please contact Anne Macdonald, Principle Support Services Officer on 0208 871 7284 or email anne.macdonald@richmondandwandsworth.gov.uk

We recognise the importance of a good balance between work and home life so we do everything we can to accommodate flexible working including, working from home, compressed hours, job shares and other arrangements. Please let us know in your application or at any stage throughout the process (and beyond) if these were options, you would like to explore. We also offer a generous holiday allowance of 39 paid days including bank holidays and a wide range of learning and development opportunities.

In addition, we offer a comprehensive range of staff benefits such as membership of the Local Government pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts with many leisure activities, restaurants, shops and other establishments.

Indicative Recruitment Timeline:

Closing Date: Sunday 19th September 2021

Shortlisting Date: W/C Monday 20th September 2021

Interview Date: TBC (There will be a test as part of the interview process)

Useful Information:

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.

Please note that the advertised dates for interviews may change due to the current Covid-19 situation. If they do, we will let you know as soon as possible.

Your health and wellbeing is our top priority. Should you become unwell due to Covid-19 during the recruitment process we would very much appreciate receiving an update from you as soon as possible.

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

The application process for this campaign will be anonymised.

We are proud to be a Disability Confident employer.

Important Information:

Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

Attached documents

Job Profile