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Contract Officer

Brent Council
Brent, London (Greater)
£32,418 - £34,209 p.a. inc.
Closing date
22 Sep 2021

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Housing, Management and Maintenance
Job role
Contract Type
Full time
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Job Details

Housing Property Services

Brent Council brought back in-house it’s ALMO in 2017. Brent Housing has completed a thorough restructure of our Housing Property Services team. The new structure will deliver important, exciting, innovative and supportive services to our 13,000 residents.

In addition to our routine repairs, housing property maintenance and compliance services, we have an ambitious programme of planned maintenance, major tower block refurbishment and climate change improvement works. We are developing our service operating model to deliver Building Safer Futures, Climate Change improvements, and other services that make a positive impact to the Borough and other residents. 

The service has evolved to focus on delivering the service residents want. We want to ensure people live in well maintained homes and estates and we are pre­pared to put in the required level of investment to achieve this. We know cash alone won’t deliver the changes our residents want to see, we need excellent people who have the right experience, knowledge and attitude to make the service work and that’s where you come in.

Our new build programme has and will continue to provide additional quality homes to be maintained to a high standard.

Our Property Services team is looking for people to take on a number of key posts, to deliver a sector leading customer experience for Brent tenants and leaseholders.

Brent Council is a responsible employer and provides career development opportunities, employment support, competitive pay, and flexible working arrangements. 

The Post

An exciting opportunity to work with contractors and residents to deliver excellent services. The role includes supporting the delivery team, contract administration, communications, and dealing with enquiries and complaints.

The projects include major tower block refurbishment, climate change energy efficiency works, planned maintenance, fire safety and mechanical and electrical works.  

The post holder will demonstrate suitable relevant experience. 

The Person 

The candidate is expected to have relevant experience in Housing, and who has excelled in a similar role.

The candidate should possess good people skills, empathy, work well with others, especially contractors and residents, and have good customer service construction knowledge.  

A focus on the customer experience is essential. 

Closing Date: 22 September 2021 (23:00)

Additional Information

Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.

We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.

Brent has a positive approach to flexible working.

As a disability confident employer Brent welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on  Please note the information you provide will be treated fairly and confidentially.

Applications from candidates who have applied for this role in the last 6 months will not be considered.

Please note CVs will not be considered as part of your application for this position.

More Info:

Job Description



What make us different?

Brent has a diverse artistic community, a wide range of cultural activities and award-winning parks. Each community in Brent has its own cultural celebrations including one of Europe's biggest Irish festivals and the Hindu Diwali festival, which attracts around 40,000 people each year. The borough is home to 'Mahogany', the innovative designer for carnival and theatrical costumes and the Tricycle Theatre in Kilburn. Brent, located in the northwest of Greater London, is one of London's most diverse boroughs.

Great values!

Brent It is one of the most culturally and racially diverse of all local authorities in England and Wales. Brent is working to be a safer, more attractive and more environmentally-friendly borough, with great opportunities for people to work and thrive.
Why work for Brent?

  •  Good road and rail links into central London.  Competent and skilled work teams.  A trusting working environment.  Very attractive pension arrangements. Salary progression. Free season ticket loan scheme. 

Would you like to work in a diverse and cultural environment?

Brent may offer the opportunity you are looking for.

Find Us
020 8937 1234
Brent Civic Centre
Engineers Way
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