Would you like to work in a busy, challenging but rewarding role as a Housing Access Officer?

The Housing Solutions Service offers a comprehensive housing options service to people in housing need. We focus on working with people to develop plans that support them to keep or find alternative good quality, affordable homes and to prevent or relieve homelessness.

As a Housing Access Officer you will provide customers with appropriate advice and information promptly and professionally.  You will manage enquiries from customers across different housing tenures (private tenants and landlords, home owners and social housing tenants) and those without accommodation.  You will be required to make initial assessments of housing register applications and housing needs and refer appropriate cases to specialist officers.

In order to apply for this role, you will need to detail how you meet the Employee Specification in the Job Profile.

Closing date  

26 September 2021, 11:55 PM

This job is subject to an enhanced DBS check.  A conviction may not exclude candidates from appointment but will be considered as part of the recruitment process.

We are committed to safeguarding and promoting the welfare of vulnerable adults and children and young people and expect all staff and volunteers to share this commitment.

Important Information

Job Profile.pdf – 175KB