Keeping our social housing (and community connections) in good repair

In Kensington and Chelsea, we put local people and local businesses at the heart of decision-making, working in partnership with them to provide quality services that are responsive, effective and efficient.

We are committed to embedding lessons from the Grenfell tragedy and, having brought our social housing stock back under local authority control, we’ve now embarked on a £257 million capital investment programme.

As part of this programme, we are improving the way we handle maintenance issues, which includes redoubling our commitment to customer care.

The Role:

Help shape this new in-house function, working with local residents to deliver maintenance and minor capital works across our social housing portfolio.

A key challenge will be managing community expectations and ensuring we deliver on our promises.

You’ll also ensure tenants understand their responsibilities.

Expect to undertake site inspections before and after works, including quality and cost checks, asbestos management surveys, CDM regulation and void specification checks.

You’ll also advise on long-term condition and maintenance strategies

Please refer to the Job Description for more information.

About You:

This role is as much about people as it is about property so, while we’re looking for evidence of technical skills, you’ll also need to be an excellent communicator, able to interact with all sections of the community.

A solid background in housing surveying is essential, ideally with a local authority or social housing provider.

Pragmatic and diplomatic in managing residents’ expectations, you’ll also be capable of negotiating with contractors.

An aptitude for project management is important as your skills can be further developed within the role.

In return, you can look forward to a package that includes a competitive salary, a high-quality pension scheme and generous annual leave plus bank holidays.

Please apply online explaining how you meet the requirements set out in the person specification and job description. CV’s alone will not be considered for this role.

Additional information

We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.

We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.

We engage our staff with a variety of learning types including face-to-face and virtual learning because we want to ensure our staff understand our values and behaviours, grow their skills and develop their careers.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

We do not accept speculative CVs from any source.

Please note, we will primarily contact candidates by e-mail throughout the recruitment process, please monitor your email junk / spam folder as our system generated emails may be allocated to these folders by your email settings.

If you experience difficulties with the recruitment application process, please contact the recruitment team by email: recruitment@rbkc.gov.uk