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Parking Operations Officer

London Borough of Richmond upon Thames and London Borough of Wandsworth
Wandsworth, London (Greater)
Closing date
10 Oct 2021

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Environment, Highways, Traffic Management, Transport Planning
Job role
Contract Type
Full time
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The Role

  • Do you want to be involved in in working with a team delivering high quality front line services?
  • Are you seeking working arrangements that enhance your work-life balance?
  • Are you a self-motivated individual with experience of customer facing services?

If your answers are yes, we want to hear from you!

An exciting opportunity has arisen in our Parking Operations Team. This is a fast moving and dynamic team which will suit talented and ambitious professionals seeking to take the next step in their career. 

Who we are:

The Parking Operations Team is part of ECS (Environment and Community Services Directorate). ECS is responsible for a diverse remit of services across both boroughs such as parks and open spaces, waste management, highways, engineering and planning.

We deliver a broad range of contract and event management opportunities within the team; we also deliver parking operations and enforcement across both Richmond and Wandsworth

You will be joining an already well-established workforce within the Shared Staffing Arrangement in the boroughs of Richmond and Wandsworth.

About the role:

  • Reporting to the Assistant Head of Parking Operations, you will assist in the day-to-day monitoring and administration of the Parking Enforcement and other parking contracts in Richmond and Wandsworth;
  • Liaising with contractors to monitor the delivery of the key performance measures in accordance of contractual requirements.
  • You will also have the opportunity to be involved with the procurement of the contracts identifying areas to be included to improve service delivery.
  • Your background will mean you have an understanding and good knowledge of relevant parking policies and legislation, and contract monitoring techniques.
  • You will have excellent stakeholder management skills with the ability to deal with a range of teams and services on matters that are contentious and difficult whilst presenting information effectively.
  • A good basic understanding of IT systems will be helpful.
  • A will to deliver high quality operations is essential and as being an active part of a high performing team.

Please have a look at the Job Profile at the end of this advert for more information on this varied and exciting role.

How to apply:

Please register, submit your CV and a supporting statement addressing how you meet the requirements of this role. If you are having difficulty in applying online, please contact the Recruitment Team at to see if we can offer alternative arrangements for you to apply.



We recognise the importance of a good balance between work and home life so we do everything we can to accommodate flexible working including, working from home and other arrangements. Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore. We also offer a generous holiday allowance of 39 paid days (pro rata) including bank holidays and a wide range of learning and development opportunities.

In addition, we offer a comprehensive range of staff benefits such as membership of the Local Government pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts with many leisure activities, restaurants, shops and other establishments.

Indicative Recruitment Timeline

Closing Date: 10/10/21

Shortlisting Date: W/C 11/10/21

Interview Date: 19/10/21

Useful Information:

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.

Please note that the advertised dates for interviews may change due to the current Covid-19 situation. If they do, we will let you know as soon as possible.

Your health and wellbeing is our top priority. Should you become unwell due to Covid-19 during the recruitment process we would very much appreciate receiving an update from you as soon as possible.

We particularly welcome applications from sections of the community who are currently underrepresented within our teams, including females, BAME and disabled candidates.

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer.

Important Information:

Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

Richmond and Wandsworth Councils

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