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Programme Management Office Analyst

Hammersmith & Fulham London Borough Council
Hammersmith and Fulham, London (Greater)
£42,609 - £45,594 per annum
Closing date
6 Oct 2021

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Corporate Services, Corporate Management Team, Public and Third sector, Central Government
Contract Type
Full time
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Contract type:  2 X Permanent

Contact details for an informal discussion: Matthew Sales, Assistant Director on 07776 672963 or via email on MATTHEW.SALES@LBHF.GOV.UK

At Hammersmith & Fulham, we are ambitious in reforming the council to ensure this is a place for everybody. Within the Finance department, our ambition is to be 'ruthlessly financially efficient' in everything that we do, to ensure that our residents and services are receiving the best value for money whilst enabling services across the Council to challenge old-fashioned thinking, unfairness and remove waste where possible.

We established a Corporate Programme Management Office (CPMO) in 2018, to support and coordinate the delivery of cross-council major projects & programmes and change transformations.  We are now recruiting two PMO analysts to join the small team.

The Corporate PMO supports Hammersmith & Fulham’s top management team to provide assurance on the delivery of a portfolio of major projects and programmes and change initiatives, through a regular reporting cycle and performance reviews.  It acts as the go to place for the organization, seeking to drive improvement and build capacity through standardising practices and frameworks.  The PMO is also there to provide hands on support to project/ programme teams, helping to define business cases, crystallise ideas and overcome problems, and manage dependencies, benefits, risks and change across major projects and programmes. 

This is an exciting opportunity to support the Council’s significant and ambitious multi-year programme of works to deliver the H&F vision, 2018-22 Business Plan and large-scale change programmes and continually improve services for residents.

Our mission is to be the best council. To do this we need the best people to help build our vision. If you’re looking to develop your career in a fast-paced, professional environment whilst making a difference, then we look forward to hearing from you.

Role Responsibilities:

The responsibilities of the Corporate Programme Management Office Analyst are:

  • To provide assurance to SLT on the delivery of major projects and programmes and change initiatives.
  • Ensure the programmes and projects undertaken within the portfolio are the right ones.
  • Manage the Project/Programme Pipeline across the Portfolio, ensuring effective prioritisation and compatibility with business as usual (BAU) and local services.
  • Drive improvement and build capacity through standardising practices and frameworks.
  • Provide hands on support, helping to define business cases, crystallise ideas and overcome problems, and manage dependencies, benefits, risks and change.
  • Work with project teams to maximise the achievement of the benefits from projects and programmes.
  • Identify, disseminate and apply lessons learned. 

People Values:

How we act defines who we are.  At the heart of our organisation is a common approach to defining ‘who we are’.  We are looking for people who can build this into everything they do.

We are fair

We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.

We are caring

We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.

We are collaborators

We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.

We are driven

We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

Recruiting for Attitude:

Your skills and ability are important however, we recruit as much for attitude as we do experience. We are looking for people who have the following attributes:

Complex problem-solving

The ability to work within a complex system and find simple solutions and outcomes that deliver real change.

Critical thinking

The ability to challenge the norms through evidence-based approaches using both numerical and critical reasoning and thinking. You can rationalise decision-making and form views quickly and soundly from a range of sources.


You take approaches that demonstrate how doing things differently and creatively changes the dynamic in situations. You can apply creative solutions that deliver hard outcomes.

People management

You can get the best out of people. You have a coaching-style and drive through a commitment to personal and professional development. You are clear in your expectations and have exceptional feedback from your team about their working environment. You recognise and support people as individuals.

Coordinating with others

You have the knack of working well with others. You have an appreciation of your own presence and approach and can demonstrate how you have developed and continue to develop how you work with others. You can also recognise how others work, think, and feel to get the most out of collaboration.

Emotional intelligence

You have a high degree of self-awareness and self-regulation in a wide range of situations from one-to-one conversations to team and group dynamics. You can recognise motivating factors and demonstrate empathy appropriately applying a wide range of adaptive social skills.

Judgement and decision making

You can take rational and evidence-based decisions and take responsibility for your decisions and actions. Where there is ambiguity or a lack of evidence you can demonstrate the ability to understand the environment and show flexibility in applying your judgement.


You can demonstrate an understanding of the range of skills and techniques required to successfully negotiate with a range of other partners. This includes understanding how to structure and undertake successful negotiation on an organisational-wide level.

Service orientation

You must be unequivocal in your commitment and drive for outstanding service delivery. Both in terms of the quality of products and work delivered as well as the achievement of objectives. You and your team can demonstrate how your overall contribution to the organisation and service delivers to our organisational aims and objectives.

Cognitive flexibility

The ability to recognise the environment in which you work and adapt and shift to this environment to maximise your own personal achievement and lead others in the same approach. Applying cognitive flexibility to situations of significant change and transformation.

Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.

We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.

Closing date: 06 October 2021

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