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Community Involvement Officer

City of York Council
York, North Yorkshire
£14.31 p/h
Closing date
18 Oct 2021

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Housing, Community Services
Job role
Salary Band
£10,000 - £14,999, £15,000 - £19,999
Contract Type
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Job Details

Are you passionate about people and want to make a real difference working with local communities?

Can you communicate at all levels demonstrating excellent oral and written skills?

Our client is looking to recruit a Community Involvement Officer.

£14.31 p/h 37 hrs per week , 9am -5pm Monday to Friday – starting asap until the end of December 2021.

This role is operating the Covid-19 Emergency Response Hubs across the city to support vulnerable residents. It also supports public health initiatives around access to lateral flow testing kits through collection points and outreach (door knocking).

You will focus on managing one of five Community Hubs set up as a Covid-19 response. Most likely to be based in Clements Hall or Tang Hall Community Centre but there will be requirements to go to other hubs (Clifton, Foxwood and Haxby) and outreach locations.

Key duties

  • Management of building keys, including opening up and closing of community hubs, setting of alarms where necessary. Volunteer support management while at the hub.
  • Overseeing delivery volunteers, including keeping them up to date with processes and procedures, assigning them a pick up time from the hub, the delivery address and contact details for those requiring the service, and a delivery slot/time.
  • Making welfare calls.
  • Running community engagement sessions and Lateral Flow Covid-19 Test Kit collection sessions.
  • Delivering outreach (door-knocking) to support the public health agenda.
  • Connecting and supporting residents to access the services that they need.

Person specification

  • Highly motivated with the ability to plan and manage their own work load
  • An excellent communicator who can use a range of methods when working with a variety of customers, officers, elected Members and stakeholders.

To apply please email your CV to

Regrettably we are unable to respond to every application we receive.

To apply for this vacancy you must be able to work in the United Kingdom.


The City of York has a rich history stretching back nearly 2000 years; George VI once said that: 'The history of York is the history of England'. York has a wealth of heritage and history. York attracts over four million visitors a year and popular destinations include York Minster, which is the largest Gothic cathedral in Europe, the Castle Museum, the National Railway Museum and the Jorvik Viking Centre. Tourism is an important industry in York and the city also has a thriving bioscience, technology and research sector, centred on the City's Science Park. Other major employers include Nestle, City of York Council and York Hospitals NHS Trust. York has excellent transport links, being on the East Coast Mainline and close to the A1M. From York seaside resorts such as Scarborough, Whitby and Filey or the North York Moors National Park are a short journey by road or rail.

Find Us
01904 551550
City of York Council
Library Square
North Yorkshire
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