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Mental Health Outreach Worker

City of York Council
York, North Yorkshire
£27,614 to £30,602
Closing date
15 Oct 2021

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Health and Social Care
Job role
Contract Type
Full time
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Job Details

Do you hold a hold a Relevant Mental Health Professional Qualification ie RMN/DipCOT/DIPSW, or have significant experience of working within a mental health setting?

The City of York Council are looking to recruit a committed and enthusiastic individual to provide mental health support to rough sleepers and guidance to other professionals.

About the role;

Working closely with outreach teams, you will support a caseload of customers. This involves direct engagement with customers to identify their support needs and explore the barriers which have prevented them having effective engagement with mental health services.

You will aim to find ways of supporting customers to improve engagement with existing mental health services and encourage holistic multi-agency working to develop realistic support plans.

Key skills and experience required:

Customers may be vulnerable and under a lot of stress and therefore the successful applicants will have good interpersonal skills and an understanding of the issues facing homeless people and rough sleepers.

You will be capable of working on your own initiative under the guidance of a supervisor.

Experience of working with homeless people and understanding the complex issues surrounding the customer groups is essential.

You will need to be able to demonstrate that you are sympathetic yet firm and able to cope in situations which can be stressful as well as rewarding.

This vacancy is outreach - access to hostels.

Not suitable for job share.

The Council is highly committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.

As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C2: Can express him/herself spontaneously at length with a natural conversational flow, avoiding or backtracking around any difficulty so smoothly that the person with whom they are conversing is hardly aware of it.

City of York Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. We require the successful candidate to undertake an enhanced Criminal Record check via the Disclosure and Barring Service.

This vacancy is temporary, expected end date 31/03/2022.

This vacancy is available as a secondment opportunity to CYC employees. Candidates must seek permission of their current line manager before applying for a secondment opportunity’

For further information or an informal discussion please contact Lewis Rodgers, Resettlement Services Manager, or on 01904 553318

Closing date: Friday 15 October 2021 at 12 midnight

Interview date: Week commencing Monday 25 October 2021

Job Description


The City of York has a rich history stretching back nearly 2000 years; George VI once said that: 'The history of York is the history of England'. York has a wealth of heritage and history. York attracts over four million visitors a year and popular destinations include York Minster, which is the largest Gothic cathedral in Europe, the Castle Museum, the National Railway Museum and the Jorvik Viking Centre. Tourism is an important industry in York and the city also has a thriving bioscience, technology and research sector, centred on the City's Science Park. Other major employers include Nestle, City of York Council and York Hospitals NHS Trust. York has excellent transport links, being on the East Coast Mainline and close to the A1M. From York seaside resorts such as Scarborough, Whitby and Filey or the North York Moors National Park are a short journey by road or rail.

Find Us
01904 551550
City of York Council
Library Square
North Yorkshire
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