Business Support Officer - Bereavement Services

Employer
Kirklees Metropolitan Council
Location
Kirklees, West Yorkshire
Salary
£19,312 - £19,698 per annum
Closing date
24 Oct 2021

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Sector
Environment, Environmental Health
Job role
Officer
Contract Type
Full time

The Team

The Bereavement Service Team are a small team, that work flexibly across three sites, two in Huddersfield and one in Dewsbury. The work is varied, but our main aim is to produce events that celebrate the lives of families’ loved ones.

We are dedicated to making sure that our services are of the highest standard and we are looking for an empathetic Business Support Officer to join us in this challenging, but extremely rewarding work.

The Role

You will be based within the cemeteries and crematoria admin team at Huddersfield Crematorium or Dewsbury Moor Crematorium. A willingness to travel between the sites, either by car or public transport, is needed as you may be asked to support colleagues in one of the Huddersfield sites or at the Dewsbury site.

Having an empathetic and compassionate nature you will be required to work front line with customers who are ordering memorials or organising funerals and cremations.

Our customers may be recently bereaved and you will therefore need excellent communications skills, patience and understanding.

As you will be managing events of great significance to our customers you will need attention to detail and organisation skills.

For a full list of the role requirements please see the attached Job Profile. For further details of the role please see the attached A Day in the Life of document.

What can we offer?

  • Generous annual leave entitlement
  • Friendly and supportive team environment
  • Ongoing training and career development
  • Excellent pension scheme
  • A range of family friendly polices, including flexible working
  • We offer a wide range of well-being initiatives including a cycle to work scheme and discounted KAL membership

What the team say about the role

"I had great training which made it easy to learn the job."

"I love helping families locate where members of their family were laid to rest years ago.”

This is a satisfying job, especially helping bereaved families to choose memorials.”

If you have any questions about the role please contact Jemma Greenwood (Crematoria Registrar) on 01484 456999.

Interviews are expected to take place in the week commencing 1st November 2021.

Closing date  

24 October 2021, 11:55 PM

We are committed to safeguarding and promoting the welfare of vulnerable adults and children and young people and expect all staff and volunteers to share this commitment.

Important Information

Job Profile.pdf – 132KB 

A day in the life of.pdf – 188KB 

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