Environment Locality Officer

Employer
Telford & Wrekin Council
Location
Telford, Shropshire
Salary
£27,741 - £29,577 per annum
Closing date
20 Oct 2021

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Sector
Environment, Environmental Health, Waste Management
Job role
Officer
Contract Type
Full time

Job Details

The Environment Locality Officer should have a strong background in delivering service improvements and be willing to challenge service delivery from a customer perspective while identifying opportunities to streamline the way we work and embracing channel shift. 

The officer will play a key role in collaborative working with other internal & external stakeholders specifically Engineering Services, Community Safety, Waste, Public Protection, Highway & Transport Services, Parishes and Contractors in order to improve quality & delivery of neighbourhood services in the locality in relation to landscape, environmental and cleansing services. 

The officer will take ownership for resolving enquiries and complaints from the public, elected members, parishes, and other stakeholders either directly or by holding the relevant contractor to account and will be using customer insight into shaping the way services are delivered in the future.  They will take ownership for mapping out new and efficient customer processes to enhance the reputation of the service.

The officer will have a key role of ensuring Pride in Our Community ensuring affordable neighbourhood service improvements are identified, aligned and delivered in order to meet local needs though robust contract management, partnership working, community engagement, involvement of volunteers and identifying new income streams to support delivery.

For further information on the role please click on the job description and person specification which is available below.

Along with your application please also submit a supporting statement outlining how you meet the Person Specification. 

For an informal discussion, please contact Debbie Germany – debbie.germany@telford.gov.uk 

Please complete the online application form as CVs will not be accepted.

We are committed to equality and diversity.

Supporting documents
Environmental Locality Officer JD & PS

Company

Why work for Telford & Wrekin Council?

As a co-operative council, the work environment is innovative, creative and entrepreneurial.

You will be joining an organisation that works hard on a personal and professional level, and most importantly, an administration that serves local communities to the highest possible standards. And, as a council employee, you are entitled to a range of excellent terms and conditions like flexible working hours, a modern working environment and, career progress.

What’s in it for you?

  • Good work/life balance. Work from home. Annual pay increments. Training courses and workshops. Annual Personal Professional Development (APPD) Automatic membership of the Local Government Pension Scheme. Discount on products and services, such as theme parks and discounted travel. Free parking for employees.
Find Us
Website:
Telephone
01952 380000
Location
Addenbrooke House
Ironmasters Way
Telford
Shropshire
TF3 4NT
GB

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