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Customer Service Representative

City of York Council
York, North Yorkshire
£10.59 per hour
Closing date
12 Nov 2021

View more

Corporate Services, Customer Services
Contract Type
Full time
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Job Details

WorkwithYork are recruiting for a Customer Service Representative to work in an ongoing temporary assignment based in York city centre.

This is a full time role –  Monday – Friday – 830am – 5pm

£10.59 per hour

You will have previous experience of working with customers face to face /over the telephone and have the ability to understand customer's requirements.

Your main duties will be:

  • Work within a team covering the help desk
  • Handling incoming and outgoing customer calls
  • Dealing with the public

You will need:

  • Good listening skills
  • Great customer service skills, courteous and empathetic
  • Ability to quickly build a rapport
  • Good communication skills, excellent vocal delivery
  • Ability to describe/articulate products and services to customers
  • Excellent communication skills

For more info and to apply please vist the WorkwithYork website

Regrettably we are unable to respond to every application we receive.

To apply for this vacancy please email


The City of York has a rich history stretching back nearly 2000 years; George VI once said that: 'The history of York is the history of England'. York has a wealth of heritage and history. York attracts over four million visitors a year and popular destinations include York Minster, which is the largest Gothic cathedral in Europe, the Castle Museum, the National Railway Museum and the Jorvik Viking Centre. Tourism is an important industry in York and the city also has a thriving bioscience, technology and research sector, centred on the City's Science Park. Other major employers include Nestle, City of York Council and York Hospitals NHS Trust. York has excellent transport links, being on the East Coast Mainline and close to the A1M. From York seaside resorts such as Scarborough, Whitby and Filey or the North York Moors National Park are a short journey by road or rail.

Find Us
01904 551550
City of York Council
Library Square
North Yorkshire
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