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Homeless Family Move-On Adviser

Camden London Borough Council
Camden, London (Greater)
Closing date
4 Nov 2021

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Housing, Community Services, Neighbourhood Services
Contract Type
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Job Details

About us

Camden is building somewhere everyone can thrive, by making our borough the best place to live, work, study and visit. Because, we’re not just home to the UK’s fast-growing economy. We’re home to the most important conversations happening today. And we’re making radical social change a reality, so that nobody gets left behind. We are seeking an individual who possess exceptional organisational skills, passion and diligent to join our multi-disciplinary team as Homeless Family Move-On Adviser. The post holder will support and mentor homeless families living in temporary accommodation.

The Role

The Housing Needs Group works in close partnership with the Temporary Accommodation Group in Housing Support Services to prevent and relieve people from being homeless. We recognise the detrimental impacts that living in temporary accommodation has on families, no matter how well managed, especially children. Since early 2013 we have reduced the number of households living in temporary accommodation by around one quarter and we are committed to further reduction going forward.

We have an exciting opportunity for a passionate, highly organised and diligent Homeless Family Move-On Adviser to join our multi-disciplinary team. The post holder will support and mentor homeless families living in temporary accommodation so they can successfully move into settled accommodation and become resilient to future homelessness. This is achieved by providing the highest standard of advice about housing options, in accordance with the homelessness strategy and housing allocations scheme, signposting into support services and coordinating the professional network.

This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.

To be considered for this post it is essential that you have experience of working with families who have multiple support needs. The ideal candidate will be passionate about supporting vulnerable families. You will enjoy providing advice and guidance to help families set and reach goals to achieve the best possible outcome, including, but not limited to housing, education and employment. You will be an assertive communicator, able to have difficult conversations with families, in a compassionate manner, providing clear advice and guidance both verbally and in writing.  

The successful candidate will be committed to working within a multi-disciplinary partnership environment. The ideal candidate will have a working knowledge of data protection legislation and information sharing protocols and related legislation, social services and welfare benefit legislation.

Working for Camden

We’re ready to welcome your ideas, your views, and your rebellious spirit. Help us redefine how we’re supporting people, and we’ll redefine what a career can be. If that sounds good to you, we’d love to talk.

At Camden, you’ll receive a host of benefits as well as joining a flexible working employer. Click HERE to see full details of our benefits.

Additional information

To view the Job Profile, please click HERE

To apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application you will be required to demonstrate how you meet the role criteria noted in the Job Profile under the “About You” section.

To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit our recruitment website

Asking for Adjustments

Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at or post to 5 Pancras Square, London, N1C 4AG.


Camden: A diverse and vibrant borough
What makes us different?

Camden London Borough Council offers the opportunity to create a place for everyone. The council is committed to excellence and aims to recruit vibrant and talented people to develop and cultivate highly competent work teams. 
Camden Council promotes culture, innovation and excellence by celebrating awards such as the Camden Business Awards, Community Support Awards and Camden Design Awards. 

Great values

Based in the heart of the capital, Camden has much to offer its dedicated staff. The council is committed to excellence, and dedicated to safeguard and support the welfare of vulnerable adults, young people and children. Camden aims to work hand to hand with the communities it serves to find new and better ways to increase quality of life.
Why work for Camden?

  • Camden is committed to providing high quality services
  • Competent and skilled work teams.
  • A trusting, supportive working environment
  • Strong focus on innovation
  • Competitive salary.
  • Free season ticket / travelcard loan scheme. 

Would you like to work in an innovative, multicultural, vibrant and transforming environment?

Camden may offer the opportunity you are looking for.

Find Us
020 7974 4444
Town Hall
Judd Street
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