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Control Room Operator

Sandwell Metropolitan Borough Council
Sandwell, West Midlands
£19,312 - £20,493 per annum
Closing date
19 Nov 2021

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Housing, Community Services, Neighbourhood Services
Contract Type
Part Time
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We are looking for a Control Room Operator to work as part of an established team based in Sandwell Council’s CCTV control room.

Your role will be to monitor and operate all systems within the Control Room in an efficient, proactive and reactive manner. Systems to include CCTV, door-entry control and intercom communication. You will be required to gather evidence of breaches of tenancy, anti-social behaviour and acts of a criminal nature. You will also be responsible for communicating with and assisting residents, members of the public and all partners as required.

It is a requirement of the role to hold an SIA Licence and Level 2 Certificate for CCTV Operatives (Public Space Surveillance) B-Tech or equivalent.

Our Values; Trust, Unity and Progress make us unique, they define how we do things and are reflected in the way we behave. They are important to us, guiding and shaping our organisational culture. Our values are key to us achieving Sandwell’s Vision 2030 and also guide us when we recruit.


29.51 (annualised) hours per week

8 hour shift (4 on 4 off shift system, covering days, evenings, nights, weekends and bank holidays).


We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications. Therefore, you are strongly advised to complete and return your application as soon as possible. When completing your application please refer to the supporting documents attached.

If you have a disability and require assistance in making an application, or have experienced a problem whilst applying for a position, please contact the Resourcing Team on 0121 569 3300 or via e-mail to:

Supporting documents
Job Description
Personnel Specification
Information for Applicants

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