Housing Options Worker

Employer
City of York Council
Location
York, North Yorkshire
Salary
£24,943 to £27,067 per annum
Closing date
29 Nov 2021

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Sector
Corporate Services, Administration, Housing, Neighbourhood Services
Job role
Operative
Contract Type
Full time

Job Details

This post is not suitable as a job share opportunity.

 The Housing Options and Support Team at York City Council are looking to appoint 3 Full time Housing Options Workers.

These are permanent posts, to work as part of the Housing Options Team to deliver support and legal duties under the Homeless Reduction Act 2017, including general advice, prevention, relief and main duty decisions, to those who are homeless, or at risk of homelessness.

The role;

You will be dealing with prevention and relief case work in office, home and community settings.

The role will focus on preventing and relieving homelessness and proactively exploring housing solutions for people who are homeless, or at risk of homelessness in line with legislation, policy and process.

You will manage an active caseload and be responsible for legal duties and decisions in accordance with legislation (Housing Act 1996 and Homeless Reduction Act 2017).

Key skills and experience required;

  • Knowledge of housing legislation, especially homeless legislation, landlord and tenant law and welfare benefits and debt work
  • Relevant advice work in statutory / voluntary sector.
  • High standards of written and oral communication.
  • Good interpersonal skills and ability to adapt in changing situations.
  • Ability to interpret and explain complex legislation.
  • Computer literate including knowledge / experience of specialist systems.

The Council is highly committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.

As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C1: Can express him/herself fluently and spontaneously, almost effortlessly. Only a conceptually difficult subject can hinder a natural, smooth flow of language.

For further information or an informal discussion please contact Judi Dove, Housing Options Manager judi.dove@york.gov.uk  or on 01904 551219  

Closing date: Monday 29  November at 12 midnight

Interview date: To be advised

Company

The City of York has a rich history stretching back nearly 2000 years; George VI once said that: 'The history of York is the history of England'. York has a wealth of heritage and history. York attracts over four million visitors a year and popular destinations include York Minster, which is the largest Gothic cathedral in Europe, the Castle Museum, the National Railway Museum and the Jorvik Viking Centre. Tourism is an important industry in York and the city also has a thriving bioscience, technology and research sector, centred on the City's Science Park. Other major employers include Nestle, City of York Council and York Hospitals NHS Trust. York has excellent transport links, being on the East Coast Mainline and close to the A1M. From York seaside resorts such as Scarborough, Whitby and Filey or the North York Moors National Park are a short journey by road or rail.

Find Us
Website:
Telephone
01904 551550
Location
City of York Council
Library Square
North Yorkshire
GB

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