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Case Officer

The Royal Borough of Kensington & Chelsea Council
Kensington and Chelsea, London (Greater)
£32,301 - £35,949 per annum
Closing date
26 Nov 2021

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Health and Social Care, Health, Children's Services, Social Care
Job role
Contract Type
Full time
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About Us:

Ensuring children and young people get the educational support they need

In Kensington and Chelsea, we put local people and local businesses at the heart of decision-making, working in partnership with them to provide quality services that are responsive, effective and efficient. We are committed to ensuring our communities can access the support they need, when they need it. By sharing facilities and expertise with Westminster City Council, we’re able to offer joined-up services for children, young people, their families and their carers that are constantly evolving and improving.

The Role:

You would be joining our Bi-Borough Special Educational Needs (SEN) Service, you will complete Education, Health and Care Needs Assessments within the statutory timescales but could also be part of the review process of Education, Health and Care Plans (EHCP) for children and young people. As well as delivering comprehensive casework management and administrative support, you’ll manage crucial relationships with diverse agencies and support services, including Children’s Social Care and Health. At every step, you’ll focus on listening to children, young people and their families and ensuring we continue to offer a holistic, person-centred service. Initially, you should expect to work remotely.

Please refer to the Job Description for more information. 

About You:

We are looking for someone with knowledge and understanding of SEN and relevant legislation, who can listen and respond effectively to queries and concerns raised by families, schools and professionals. Ideally, you will have experience of working in a local authority or health or other related setting. This is a fast-paced environment with a focus on children and young people with SEND, as well as their parents and carers, school staff and other professionals. You will work with all of them, and you will need the very best communication, case management skills and high personal resilience to do so.

In return, you can look forward to a package that includes a competitive salary, a high-quality pension scheme and generous annual leave plus bank holidays.

Please apply online explaining how you meet the requirements set out in the person specification / job description and our values. CV’s will not be considered for this role.

We reserve the right to close this vacancy early if we receive a high volume of suitable applicants.

Previous applicants within the last six months need not apply.

Additional information

We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.

We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.

We engage our staff with a variety of learning types including face-to-face and virtual learning because we want to ensure our staff understand our values and behaviours, grow their skills and develop their careers.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

We do not accept speculative CVs from any source.

Please note, we will primarily contact candidates by e-mail throughout the recruitment process, please monitor your email junk / spam folder as our system generated emails may be allocated to these folders by your email settings.

If you experience difficulties with the recruitment application process, please contact the recruitment team by email:

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