Looking after people as you look after legal and statutory requirements
From births and deaths to citizenship ceremonies, people mark some of the most important events of their lives at Kensington and Chelsea Register Office. It’s our job to serve the public by meeting all legal and statutory requirements but also by delivering these services with appropriate levels of care, compassion and professionalism.
As a Registration and Ceremonies Officer, you’ll represent the council during events that have enormous personal significance for participants. As this is a diverse borough, which brings together people from many different cultural and ethnic backgrounds, you can expect a challenging and highly varied workload.
Specifically, you’ll be responsible for the registration of births, deaths, still-births, marriages, civil partnerships and the naturalization of British citizens at Town Halls and other approved locations throughout the borough. You’ll also officiate at public events such as weddings and citizenship ceremonies. You will be part of a rota including some weekend, bank holiday and evening working.
Please refer to the Job Description for more information
This is a legal role but one that requires considerable emotional intelligence, as many of the circumstances under which you will work are pressurised and highly charged. You must be able to understand and apply complex information, and pay considerable attention to detail, all while providing efficient and caring customer service. Along with excellent communication and public-speaking skills, you’re likely to have previous experience of working within a registration service, which will be highly welcomed. We also welcome those with a NVQ City and Guilds qualification in registration, or equivalent, but this is not essential.
In return, you can look forward to a package that includes a competitive salary, a high-quality pension scheme and generous annual leave plus bank holidays.
Please apply online explaining how you meet the requirements set out in the person specification and job description. CV’s alone will not be considered for this role.
We reserve the right to close this vacancy early if we receive a high volume of suitable applicants.
We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.
We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.
We engage our staff with a variety of learning types including face-to-face and virtual learning because we want to ensure our staff understand our values and behaviours, grow their skills and develop their careers.
This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.
We do not accept speculative CVs from any source.
Please note, we will primarily contact candidates by e-mail throughout the recruitment process, please monitor your email junk / spam folder as our system generated emails may be allocated to these folders by your email settings.
If you experience difficulties with the recruitment application process, please contact the recruitment team by email: firstname.lastname@example.org