Assistant Service Manager (Access)

London Borough of Richmond upon Thames and London Borough of Wandsworth
London (Central), London (Greater)
£41,292 - £50,034
Closing date
5 Dec 2021

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Health and Social Care, Health, Adult Services, Social Care
Job role
Salary Band
£40,000 - £49,999, £50,000 - £59,999
Contract Type
Full time

The Role

"Delivering the best for residents” is our vision for change in Adult Social Care across Richmond and Wandsworth. Above all, it is about promoting people’s wellbeing and supporting residents to stay active in their communities and retain their independence for as long as possible.

An opportunity has arisen for an experienced Social Care Manager to join our fast paced, dynamic and evolving multi-disciplinary Access team based in Richmond.

We have embarked on an ambitious transformation programme to redesign our front door and transform our practice to achieve our vision, which will change the way our Access team will operate in the future. Our vision for the front door is a vibrant service model where staff spent most of their time in the community having quality conversations and developing local connections to create the best opportunities for supporting residents to stay independent.

We are looking for someone with a passion for transformation and improvement and delivering the best to residents to help lead this change. You will work closely with the multidisciplinary team to ensure that the service promotes independence and strengths in line with the Richmond and Wandsworth's values and behaviours.

The successful candidate will be a registered social care professional, who:

  • Has experience managing people, allocating work and managing performance
  • Has good report writing skills, IT skills and is able to manage various work streams, within specific time scales.
  • Is able to ensure the team undertakes its statutory functions under the Care Act 2014 and in accordance with the Inter-Agency Policy and Procedures for Safeguarding Adults
  • Has a commitment towards strength-based outcomes and working in a multi-disciplinary way with other health professionals and voluntary sector organisations.
  • Has a keen interest in change and leading change.
  • Can build good relationships with other professional bodies and community organisations.

To apply for this role please upload your CV and supporting statement outlining how you meet the requirements of the role. This will be used for shortlisting purposes. 

If you would like an informal discussion about the role please contact Kathryn Harrington, Service Manager on

We recognise the importance of a good balance between work and home life so we do everything we can to accommodate flexible working including, working from home, compressed hours and other arrangements. Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore. We also offer a generous holiday allowance of 39 paid days (pro rata) including bank holidays and a wide range of learning and development opportunities.

In addition, we offer a comprehensive range of staff benefits such as membership of the Local Government pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts with many leisure activities, restaurants, shops and other establishments.

Indicative Recruitment Timeline

Closing Date:  5th December 2021

Shortlisting Date: w/c 6th December 2021

Interview Date: w/c 13th December 2021  

The selection process will include a presentation and interview.

Useful Information: The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.

Please note that the advertised dates for interviews may change due to the current Covid-19 situation. If they do, we will let you know as soon as possible.

Your health and wellbeing is our top priority. Should you become unwell due to Covid-19 during the recruitment process we would very much appreciate receiving an update from you as soon as possible.

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer.

Important Information: This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).

Richmond and Wandsworth Councils

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