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Registration Officer

London Borough of Richmond upon Thames and London Borough of Wandsworth
Wandsworth, London (Greater)
£26,025 - £37,026
Closing date
12 Dec 2021

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Public and Third sector
Job role
Contract Type
Full time
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The Role

Do you want a fast-paced and varied role?  Would you like to help people through some of the most important moments of their lives?

 From births and deaths to marriages, civil partnerships and citizenship ceremonies, Richmond and Wandsworth Councils help people through some of the most traumatic and some of the most joyous occasions. We ensure that not only are all the legal and statutory requirements met but that people experience the best levels of care, compassion and professionalism, making sure that they feel that their registration or ceremony is as important to us as it is to them.

The Role:

 As a Registration Officer, you’ll be responsible for the registration of births, deaths, still-births, marriages, civil partnerships and the naturalization of British citizens at Town Halls and other approved locations across both Richmond and Wandsworth. You’ll officiate at public events such as weddings and citizenship ceremonies.

We welcome applications from candidates who have relevant experience, excellent customer service skills, with an aptitude for dealing with people at some of the most important and emotionally heightened moments in their lives.

Please refer to the job description for more information

About You:

You will be a helpful and sensitive person who enjoys working with the public and as part of a busy team. You must be able to understand and apply complex information, and pay considerable attention to detail, all while providing efficient and caring customer service. You will have excellent communication and public-speaking skills.  Experience of working within a registration service will be highly welcomed.

You will be encouraged to use the full range of your talents in this rewarding role. In return you will be fully supported in your professional development with structured training and ongoing support; you will be joining a friendly, supportive and dedicated team; and will benefit from a stimulating and varied role, in a unique organisation.  

We offer a wide range of development opportunities including a mentoring scheme, graduate development programme, apprenticeship scheme, and management and leadership programme which provide nationally recognised qualifications.

In addition, staff benefits include flexible working, membership of the Local Government contributory pension scheme, new technology scheme, interest-free loans on annual travel cards, discounts at many leisure activities, restaurants, shops, and other establishments.

We recognise the importance of a good balance between work and home life so we do everything we can to accommodate flexible working  , part-time , job shares and other arrangements. Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore. We also offer a generous holiday allowance of 39 paid days (pro rata) including bank holidays and a wide range of learning and development opportunities. In addition, we offer a comprehensive range of staff benefits such as membership of the Local Government pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts with many leisure activities, restaurants, shops and other establishments.

Indicative Recruitment Timeline

Closing Date: 12th December 2021

Shortlisting Date: 17th December 2021

Interview Date: w/c 20th December 2021

Useful Information:

 The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.

Please note that the advertised dates for interviews may change due to the current Covid-19 situation. If they do, we will let you know as soon as possible. Your health and wellbeing is our top priority. Should you become unwell due to Covid-19 during the recruitment process we would very much appreciate receiving an update from you as soon as possible.

We particularly welcome applications from sections of the community who are currently underrepresented within our teams. Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone.

We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer.

Richmond and Wandsworth Councils

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