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Service Improvement Manager

Lambeth Council
Lambeth, London (Greater)
Closing date
19 Dec 2021

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Corporate Services
Job role
Contract Type
Full time
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This is an exciting opportunity for a proactive and diligent individual to join a team set up to provide expertise on service design, business change and continuous improvement. The post is within the Performance & Business Improvement division which has been established to deliver the very best outcomes for Lambeth communities, residents and businesses.

Key responsibilities

In this role you will be responsible for:

  • Producing and presenting effective service performance reporting and identifying opportunities for improvement
  • Liaising with services to develop plans for improvement based on evidence and data
  • Driving continuous improvement and deploying tools and technology to make services more efficient and effective

To be considered for this fantastic opportunity you will have detailed knowledge of performance improvement tools and their practical application, be a skilled communicator, have expertise in building relationships with a wide range of stakeholders and be able to deliver and monitor service improvement programmes.

Knowledge of Adult social care reporting including dealing with complex data and analysis would be an advantage.

In return, we can offer the right candidate the opportunity to work in a diverse, inner London borough with exciting challenges ahead. This is a great environment to work in with plenty of scope for creativity and innovation. If you want to be a part of the Performance & Business Improvement apply today and be part of an exciting journey.

If you are interested in this position, please complete an application form online.

Job Description and Person Specification

Closing date: Sunday 19th December 2021 at midnight.

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