Public Rights of Way Officer

Employer
Capita
Location
Barnet (City/Town), London (Greater)
Salary
£37,500 - £40,000
Closing date
31 Jan 2022

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Sector
Environment, Highways, Traffic Management, Transport Planning
Job role
Officer
Contract Type
Full time

We’re supporting our clients as they adapt to a new world in the wake of COVID-19. We’re now recruiting for roles which will help our clients to deliver vital services and to resume business wherever possible.

Becoming a Public Rights of Way Officer, you will be responsible for effectively administering the PROW service including measures, as appropriate, to sustain and enhance the informal recreation resource and opportunities for active travel of the London Borough of Barnet. The work requires adherence to statutory requirements, skills of tact and diplomacy for dealing with the public, community groups, user groups as well as establishing good working relations with local landowners.

Under the general supervision of the Traffic and Travel Manager to ensure the effective management of the Public Rights of Way (PROW) network for the purpose of Rights of Way access.  To that end to assert and protect the right of the public to use the public right of way and urban footpath network and ensuring the development of a Rights of Way Improvement Plan and maintaining, under continuous review, the Definitive Map and Statement.

This role is working for Re, Re is a Joint Venture between the London Borough of Barnet and Capita delivering Highways, Planning and Regulatory services on behalf of the Borough. The Re Highways Service exists to provide high quality and cost-effective highways and transportation management solutions, which are of real benefit to residents, businesses and visitors of the London Borough of Barnet, both now and into the future.

The Service encompasses three integrated teams i.e. Asset Management; Traffic Management & Compliance; and Performance, Programme and Innovation. The teams are underpinned by robust Business Support Functions to ensure the right decision at the right time.

The Service has in place clear performance and improvement mechanisms to ensure that every team understands and delivers against their roles and responsibilities in relation to ‘The Way We Work’. This approach enables all activities to be undertaken in an integrated and focused way delivering the Service vision, objectives and outcomes in an accurate and timely fashion, ensuring Service Excellence at every point of customer contact.

What you will be doing:

  • Providing advice to the Council, external organisations and senior officers to achieve improved access in Barnet including development and maintenance of the statutory Rights of Way Improvement Plan. This to include the provision of information relevant to performance measurement and management
  • Undertaking necessary research to achieve and sustain the key access document, this being an accurate Definitive Map and Statement.   Work to include the changeover from paper base to an IT (GIS) based system
  • Organising and implementing a programme of works to address the outstanding workload to ensure the continuous review of the Definitive Map and Statement including modification orders, legal event orders and consent      
  • Organising and implementing a programme of works including diversion orders, stopping up orders, extinguishments orders, public path orders and improvement plans
  • Co-ordination and facilitation of relationships with stakeholder groups
  • Preparation of a full range of reports plus management of the process to fulfil London Borough of Barnet’s statutory PROW programme including appearance as expert witness at Public Inquiries
  • Proactively enhancing the PROW network by appropriate methods, including developing bids to internal funds to achieve the same
  • To assert and protect the public's rights taking a range of measures including taking enforcement action where necessary
  • Providing a comprehensive range of technical support to enhance and enlarge the informal access resource of Barnet including giving advice in support of specific projects
  • Liaison with other officers, user groups, Elected Members and members of public to support community aspirations to achieve a properly defined and well-maintained public rights of way network
  • To ensure compliance with all health and safety legislation and associated codes of practice and Council policies

What we’re looking for:

  • Relevant professional work experience relating to the effective management and administration of PROW work is essential
  • Vocational qualifications relevant to access issues to Diploma level or equivalent is essential
  • Experience achieving PROW programmes via supervision of staff and/or management of resources is essential
  • Experience of meeting the public, council officers and members, agreeing and achieving a suitable outcome in respect of PROW and Urban Footpath matters
  • Demonstrable customer care skills including negotiation and conflict resolution
  • Good written and verbal communication skills
  • Good budgetary management skills
  • Experience of working with consultants and/or contractors
  • Confident in dealing with day-to-day performance issues as they arise
  • Ability to keep good work records
  • Budget achievement and management
  • Good working knowledge of Microsoft Office Suite
  • Full driving license or the ability to travel around the borough on a daily basis

About Local Government Services

At Government Services, we’re transforming the way governments and local councils serve the public. We’re using technology, innovation and domain knowledge to improve services and deliver savings. Our teams are answering 30,000 emergency service calls every day and our Ultra Low Emissions Zone is helping Londoners breath cleaner air. Join us and discover better as you keep the country running smoothly.

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What’s in it for you?

  • A competitive salary of £37,500 - £40,000
  • 23 days holiday (rising to 25 after 2 years’ service and 27 after 5 years) with the opportunity to buy extra leave
  • Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave…and plenty more
  • Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. If you have any questions you’d like to ask before applying, you can contact Charlotte Barnett @ charlotte.barnett@capita.co.uk

All interviews, assessments and background checks will continue to take place online, to completely remove the need for face-to-face contact. All Capita colleagues who can work from home should do so; and where it is not possible for colleagues to work remotely, we have taken important steps to protect those working from Capita’s offices. Social distancing, enhanced hygiene and safety measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19. The welfare of our people is of paramount importance to us, and we’re doing everything we can to keep our colleagues and customers safe during this time.

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.

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