Lambeth Council are looking for people who have a strong desire to make a difference to our residents and who share our values of being community focused, ambitious, and delivering results for our residents. We have an exciting opportunity for you to join our great Neighbourhood Housing Team as a Neighbourhood Housing Officer.
Your role simply put is to work with our customers, being people focused and building relationships with our residents. We are supportive of our team as well as our customers and have your Housing managers Joyce and Dan are happy to help and will welcome you to the team! You will work closely with your job share partner to ensure you provide a seamless service to our customers.
We are looking for somebody ambitious, who is results focused and has the ability to quickly become an ambassador for Lambeth Council. You’ll be driven by our values ‘focuses on people’, ‘takes ownership’, ‘works collaboratively’, ‘communicates effectively’ and ‘focuses on results’ and will have a pro-active and can-do attitude. We are looking for positive individuals who embrace a challenge and with the constantly changing landscape of Housing embrace change and the future with optimism.
You will be a team player and understand the importance of working together with a range of colleagues, stakeholders and residents to achieve positive outcomes and be proficient at building effective relationships with a diverse range of people. This is essential for the role!
You will be responsible for carrying out generic Housing Management activities including, estate management, processing customer service requests, and tenancy management. Experience would be good but is not essential as the most important thing is that we are looking for people who want to make a difference! It is your ‘can do’ attitude and enthusiasm that is essential for the role!
Click the 'Apply' button and complete an online application form.
Job description & person specification
The closing date for receiving completed application forms is 21 January 2022 at midnight.
Interviews to held shortly thereafter.
Successful candidates will be asked to apply for an Enhanced Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at www.homeoffice.gov.uk/agencies-public-bodies/dbs
Lambeth aims for quality services and equal opportunities for all and is committed to safer recruitment.