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SHiFT Team Coordinator

Royal Borough of Greenwich
Greenwich, London (Greater)
£27.978 - £28.992
Closing date
30 Jan 2022

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Health and Social Care, Health, Children's Services, Social Care
Contract Type
Full time
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Job Details

Hosted by the Royal Borough of Greenwich, SHiFT will work to break the destructive cycle of children and young people committing crimes so that, instead, they make a positive contribution to their society and build better lives for themselves.

At the heart of SHiFT’s approach will be the relationship the child or young person has with a SHiFT Guide. Participants will typically spend 18 months with their SHiFT Guide who will have the time, skills, experience and support to do whatever it takes to get alongside each child and young person - helping them to change their life so that so that, one day, they will no longer be needed. For more information about SHiFT please visit

Job Role

At the heart of a successful SHiFT Team is the SHiFT Team Coordinator. This role needs someone well organised and enthusiastic, who pays close attention to detail to support a fast paced and busy SHiFT Guide team. You will work as part of a team with self-management characteristics, taking on leadership roles and responsibilities, supporting the Lead Guide and the whole SHiFT Team.

As a SHiFT Team Coordinator, you will be responsible for providing comprehensive administrative support and general assistance across the SHiFT team enabling staff to perform their duties effectively and efficiently. In addition, you will act as a key liaison for partner agencies and the local SHiFT team, as well as being a direct point of contact for the children and young people themselves (although this will not include holding relationships with SHiFT participants directly).

You’ll be a big part of a small team, where everyone takes a flexible and collaborative approach to work, and is committed to improving outcomes for the children and young people we support. The Team Coordinator has a vital role in ensuring the smooth running of the SHiFT Programme, where most of your colleagues will be out of the office a lot of the time.

You will:

Provide comprehensive administrative support and general assistance across the SHiFT team enabling everyone to perform their duties effectively and efficiently.

Support the delivery of the SHiFT programme by coordinating meetings, training, and events which include SHiFT participants.

General office management, including responsibility for health and safety and working closely with the Lead Guide on maintaining an accurate record of the team’s whereabouts, including lone working, leave and other absence arrangements.

A SHiFT team is made up of 5 highly experienced SHiFT Guides and one Team Coordinator supporting all aspects of SHiFT activities.

One SHiFT Guide takes on a lead role within the team however a SHiFT team is not traditionally hierarchical; making decisions as a group, taking collective responsibility for SHiFT delivery, and sharing knowledge and experience to maximise good practice.

The ideal SHiFT Team Coordinator candidate will:

Effective administration experience and evidence of using verbal and written communication skills to enable liaison with a range of people, professionals and agencies.

Ability to think differently, problem solve and offer helpful, creative solutions in a fast-paced and demanding environment - getting things done before they become major problems.

Experience of setting up and maintaining effective office systems and ensuring access and confidentiality details are managed appropriately.

SHiFT is a pilot of a new way of working which you will help shape and develop. The SHiFT pilot needs your experience and input to ensure it develops the impact we believe it can. You will need to be flexible and collaborative; ready to be creative and take risks to change the lives of children and young people in Greenwich. Apply now!

For an informal discussion about this opportunity, please contact Daniel John; or     07714 072 985  

If you require any assistance in viewing or accessing this opportunity, please contact or call 020-8921-8977 

Safer recruitment: Royal Borough of Greenwich is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Any roles which involve working with children, young people or vulnerable adults, or roles in which the duties will involve access to sensitive information relating to children, young people or vulnerable adults, the Royal Borough will take up references prior to interview. You should provide details of referees including your current and previous employers, covering the last 5 years. Candidates can request for us not to send a reference request to their current employer prior to interview by emailing us at As part of our Safer Recruitment Policy, a full employment history is also required for this role. Please provide a full employment history, together with a satisfactory written explanation of any gaps in employment. Unless otherwise stated, a Basic DBS check will be undertaken as part of the pre-employment checks for successful candidates.

Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.

High Volume Applications: Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.

DBS: This role requires an Enhanced DBS. (This post is exempt from the Rehabilitation of Offenders Act,1974).

Advert Close: All vacancies close at midnight unless otherwise stated.

Secondment (development opportunity): This secondment is an employee development opportunity and therefore is open to applications from existing RBG employees only. Appointment to a secondment opportunity is subject to the agreement of your Chief Officer to be released from your permanent/substantive post.

How Applications are Scored: Each application is scored according to how well the supporting statement addresses each point on the Person Specification for the role. Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert. When completing your application, please use the supporting statement section to tell us how you meet each of the points on the Person Specification. We need to have this information in order to consider your application. If you have a disability and are unable to meet some of the job requirements specifically because of your disability, please address this in your application. If you meet all the other criteria, you will be shortlisted and we will explore jointly with you if there are ways in which the job can be changed to enable you to meet the requirements.

Interview Arrangements: During this time, our priority for all of our recruitment activity is to make sure our applicants, hiring departments and new starters are informed, safe and supported. Careful and thorough consideration will be given to interview arrangements and for any essential in-person recruitment, we will ensure this is held in a suitable, secure setting with additional arrangements to ensure any current safety requirements are fully adhered to.

Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary.

Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.


Why work for the Royal Borough of Greenwich?

The Royal Borough Of Greenwich supports equality and diversity in the workplace. The borough has a clear commitment to the LGBT community, mental health issues, race equality and disability.

Greenwich offers a diverse range of roles, from junior to senior positions, spanning service sectors from children’s services to engineering.

With the main council offices based in the heart of Woolwich, employees also benefit from an excellent transport links, while central London is just 20 minutes away.

Excellent benefits

  • Up to 31 days leave per year.
  • Flexible working hours.
  • Developing opportunities to maximise employee’s potential.
  • Annual season ticket loan.
  • Greenwich One Card which entitles employees to discounts at local businesses.
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