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Service Development Manager – Waste

North Yorkshire County Council
North Yorkshire
£39,880 to £43,857
Closing date
8 Feb 2022

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Environment, Highways, Waste Management
Job role
Contract Type
Full time
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Job Details

Service Development Manager – Waste

Grade: M

Salary: £39,880 to £43,857

Hours: 37 hours

Contract Type: Permanent

Our service

The Waste Management Service carries out the County Council’s function as a Waste Disposal Authority which includes arranging for the safe and efficient reception, transfer and treatment or disposal of household and commercial waste collected by District and Borough Councils, provision of local household waste recycling centres where residents can take their own bulky waste for disposal and/or recycling, encouraging the reduction of waste and an increase in recycling and composting, through campaigns to raise awareness of options available to the residents of North Yorkshire, practical and financial support to help develop and operate waste minimisation, reuse and recycling schemes, and management of closed landfill sites to ensure they remain safe and do not pollute the environment.

The role

As our Service Development Manager your core focus is to drive service improvement by seeking out opportunities for the County Council in its role as a Waste Disposal Authority and working collaboratively with partners. The remit includes advising senior managers on drivers for change including the Resources and Waste Strategy; identifying challenges, opportunities and project proposals to deliver maximum benefit from existing and new waste management infrastructure; working collaboratively with internal and external stakeholders; and managing three posts to develop and implement a programme of waste prevention campaigns.

Working across a variety of disciplines creates a varied and challenging role but very rewarding.

The team delivers both internally and externally, allowing you to have a real impact on front-line public services as well as developing professional working relationships with external organisations in an increasingly commercial environment. Team members must be comfortable working to strict deadlines and key performance indicators.

Our Team members have the opportunity to develop their knowledge and skills working across a large and varied agenda, delivering services to a large and complex organisation and external partners.

What you’ll bring to the team

To be successful you must hold a Level 4 management or business qualification or equivalent work based experience, have in depth knowledge of current guidance and legislation with respect to Waste, and experience of developing and implementing policies and strategies. You will also have proven and effective experience of the management of resources in a changing organisational environment, including human and financial resources; and a proven experience of managing a team, planning and organising work. You must have exceptional communication skills both verbally and written, have good interpersonal skills effectively provide information, advice and guidance to develop others, have the ability to influence and negotiate, make decisions within own area of responsibility, and problem solve and find pragmatic solutions. You must also be able to co-ordinate, monitor and review the use of financial information, and have the ability to effectively prioritise work

Working at North Yorkshire County Council

North Yorkshire County Council prides itself on being the biggest employer in North Yorkshire as well as being the employer of choice. Our vision is for North Yorkshire to be a thriving county which adapts to a changing world and remains a special place for everyone to live, work and visit. We are a top-rated authority and great changes are afoot to continue with the improvements that have already transformed working within the council.

We welcome and celebrate diversity and inclusion and the strengths this brings to our communities and workforce, we aim to provide excellent and efficient local services enabling everyone to fulfil their potential, to do this we give everyone equal access to services and job opportunities. We heavily invest in the development of our employees, providing training and development to further enhance their careers.

We positively encourage flexible working and we provide you with the technology you need to work from a wide variety of locations.

We can offer you a comprehensive benefits package including:

  • Continuous professional development; we invest in your personal development and your future
  • Flexible working hours;
  • A local government pension scheme;
  • Relocation support package;
  • Family friendly leave;
  • Salary sacrifice schemes;
  • Employee discount benefits.

Contact and apply:

For an informal conversation please contact Peter Jeffreys, Head of Waste Service on 07890 381151 or email

To apply for our position please send your CV and cover letter quoting SDM to no later than midnight 8th February

It is important that your CV includes: your full contact details (telephone, email, address), full employment history (name of employer, job titles, dates of employment and salary), full education history (qualification, grade, dates and place of study), explanation of any gaps in employment and the contact details of at least two referees including your current / most recent employer indicating whether you consent to us contacting each referee prior to interview.

Your personal statement should outline your motivation for applying and how you meet the criteria for the role.

Key dates

Closing date: 8th February

Interview date: week commencing 14th February 2022


The County of North Yorkshire is the largest County in England and Wales. Within the county are 598 square miles of the Yorkshire Dales National Park, and 530 square miles of the North York Moors National Park. The county is included in the Yorkshire and Humberside Region.

Whilst the economy of the County has traditionally been dependent on agriculture and tourism, there is a fast growing high technology base and this, together with other forms of light manufacturing industry, is of increasing importance. The County Council has an active policy of economic development and the predominantly rural character of the County is highly attractive to high technology businesses as well as the traditional industries of farming, food production and tourism. The County contains several centres of great historic interest, market towns that invite light industrial development, the modern coalfield area in the South, scenic, lightly populated upland areas and the extensive lowland area in the Vale of York.

Find Us
0845 872 7374
County Hall
North Yorkshire
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