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Application Support Officer

Employer
Brent Council
Location
Brent, London (Greater)
Salary
£36,708 - £39,867 p.a. inc. 
Closing date
10 Feb 2022

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Sector
Corporate Services, IT
Job role
Officer
Contract Type
Full time
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Job Details

Job Description

This Job posting is only open to Internal Applicants at Brent Council 
Salary range: £36,708 - £39,867 p.a. inc. 
Contract: Permanent 
Hours of work: 36 hours per week
Location: Civic centre 

Do you want to be part of the new Brent Oracle Cloud Applications Support Team?

We are looking for people to work on the functional support team who will develop and support the Oracle Cloud system and will work with key stakeholders to drive innovative solutions, to ensure the Council continue to benefit from the newly implemented Oracle Cloud System.

Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.

The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.

Advert information

The Post

This is an exciting time to join Brent’s Oracle Cloud Support team.  The Council implemented Oracle Cloud in October 2021 and are recruiting an Applications Support Officer within the Oracle Cloud Applications support team.

The post will report into the Applications Lead.  The Applications Support Team deliver functional support and provide advice and guidance to users, with an emphasis on delivering a high quality service to all Oracle users across the Council. 

The role will work on a busy helpdesk answering calls and will liaise with users and other stakeholders.

The Person

You will have experience of working in an IT support function in a similarly large and complex organisation ideally with experience of supporting Oracle (R12 or Cloud), or another large ERP system.

You will have knowledge and experience of working with key stakeholders and be able to work collaboratively across the Council and with partner organisations.  

Closing date: 10 February 2022 at 23:00

Additional Information 

This position is only open to current employees of Brent Council or Temporary Agency Workers currently working in Brent Council. External candidates are not permitted to apply for internal only roles. Forwarding ‘internal only’ roles to external candidates may lead to disciplinary action being taken.

Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.

We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.

Brent has a positive approach to flexible working.

As a disability confident employer Brent welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on recruitment@brent.gov.uk

Please note CVs will not be considered as part of your application for this position.

Job Description

 

Company

What make us different?

Brent has a diverse artistic community, a wide range of cultural activities and award-winning parks. Each community in Brent has its own cultural celebrations including one of Europe's biggest Irish festivals and the Hindu Diwali festival, which attracts around 40,000 people each year. The borough is home to 'Mahogany', the innovative designer for carnival and theatrical costumes and the Tricycle Theatre in Kilburn. Brent, located in the northwest of Greater London, is one of London's most diverse boroughs.

Great values!

Brent It is one of the most culturally and racially diverse of all local authorities in England and Wales. Brent is working to be a safer, more attractive and more environmentally-friendly borough, with great opportunities for people to work and thrive.
 
Why work for Brent?

  •  Good road and rail links into central London.  Competent and skilled work teams.  A trusting working environment.  Very attractive pension arrangements. Salary progression. Free season ticket loan scheme. 


Would you like to work in a diverse and cultural environment?

Brent may offer the opportunity you are looking for.

Find Us
Website
Telephone
020 8937 1234
Location
Brent Civic Centre
Engineers Way
Wembley
HA9 0FJ
GB
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