Senior Case Officer

Employer
Leicestershire County Council
Location
Leicestershire
Salary
£25,932 - Pro-Rata
Closing date
10 Jun 2022

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Sector
Corporate Services, Administration, Communications, Customer Services, IT, Legal, Member Services
Job role
Manager, Officer
Contract Type
Part Time

Job Purpose:
To assist the Team Managers and other Senior Case Officers - Financial Assessments and Deferred Payment Scheme to operationally manage, review and develop the Financial Assessment and Deferred Payment Scheme Teams.  Maintaining the provision of a quality, customer focussed and cost-effective service.

ESSENTIAL REQUIREMENTS:

  • Experience of working as part of a team and alone without direct supervision
  • Experience of identifying and implementing policy and/or process changes
  • Experience of working in a computer-based data/finance management environment
  • Experience of dealing directly with vulnerable adults, their representatives and the public
  • Experience of dealing with a breadth of issues and complex case work
  • Extensive knowledge of current legislation and guidance in relation to financial assessments and the Deferred Payment Scheme
  • Ability to apply legislation and associated guidance together with established policy and practice
  • An understanding of the importance of confidentiality and data security
  • Ability to take supervisory responsibility for service delivery, staff and resources
  • Ability to communicate in accurate written and spoken English
  • An understanding and commitment to apply Equal Opportunities policies
  • Ability to travel to service points within Leicestershire in a cost-efficient way
  • Able to obtain and maintain the required DBS check

This post is the subject of a DBS standard check for a regulated activity.

Please see the Job Description / Person Specification which are attached further down on this page

For informal enquires please contact Mike Ellison Tel: 0116 3059036 Email: mike.ellison@leics.gov.uk

If you have any technical issues completing your application form please contact https://emss.freshdesk.com/support/home

To apply please click the Apply Now link below.


 

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