Admin Assistant - Level 4

Northumberland County Council
£20,444 - £22,129
Closing date
26 May 2022

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Corporate Services, Administration, Communications, Customer Services
Job role
Officer, Operative
Contract Type
Full time

1 role available in Alnwick and 1 role available in Blyth. Please state on your application form which you would be interested in applying for. 

Do you want a challenging and rewarding career with real opportunities to change the lives of people in Northumberland? if you are dynamic, dedicated and enthusiastic then we want to hear from you. Who is NCC?

World renowned as a visitor destination, Northumberland is also the ideal location to strike a perfect work/life balance. What better way of enjoying the picturesque scenery and stunning coastline than to sample it on an everyday basis?

Our Vision is: “To make Northumberland a county which you regard as a great place to live, and in which you can access the things you enjoy, whilst having the opportunity to learn and thrive” Our Plan is to focus on:

· Living - we want you to feel safe, healthy and cared for

· Enjoying - we want you to love where you live

· Connecting - we want you to have access to the things you need

· Learning - we want you to achieve and realise your potential

· Thriving - we want to attract more and better jobs For further information about working for Northumberland County Council, please click here:

Why choose us? Include COVID Response from NCC

We have some outstanding benefits to offer you, including:

· 25 days annual leave plus public and bank holidays (rising to 30 after 5 years of service)(pro-rata for part-time employees) · Automatic enrolment into the Local Government Pension Scheme

· Flexi scheme applicable to majority of roles

· Local government discount schemes available to all employees with offers at local businesses along with various national brands

· A commitment to work-life balance offering flexibility through various schemes including job sharing, home working, flexible working, part-year working, and compressed hours

· Car Leasing Scheme

Please visit: for more information regarding our benefits.

The successful candidate will be based within District Admin Teams for Adult Services. They will be line managed by an Admin Officer and be part of a team of Admin Assistant colleagues.

- Following the professional assessment, to assist in of brokerage of End of Life Care. the establishment of packages of care by ordering services from a variety of providers, completing the necessary paperwork, updating and progressing information about the services, and dealing with enquiries from providers and service users.


- To communicate potentially complicated and complex information from providers to staff.


- To organize, prepare for, and attend meetings and case conferences, taking

appropriate minutes and undertaking any necessary follow up. These would usually be meetings concerning Safeguarding Adult investigations with distressing and emotional content.


- To ensure the main database for service user information (SWIFT) is accurate, completing documentation (both paper and computer based) which is detailed and specific in order to maintain accurate records and financial budget information.


- To undertake computer input providing updated information about service users as appropriate e.g. updating SWIFT contact notes.


- To propose administrative changes to enhance the work flow for the team.


- To take part in working groups relevant to the area of work.


- To be responsible for maintaining and ordering as necessary stationery, office equipment, etc.


- To be responsible if appropriate for petty cash, receiving service user valuables on behalf of the team.

This is not an exhaustive list of duties and responsibilities and the post holder may be required to undertake other duties which fall within the grade of the job.

 ‘The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.’

Essential Criteria:

· RSA IIl Typing / NVQ 3 or equivalent qualification

· Good standard of education.

To apply please click the Apply Now link below.

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