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Service Centre Administrator

Cumbria County Council
£20,444 - £20,852
Closing date
26 May 2022

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Corporate Services, Administration, Customer Services
Job role
Officer, Operative
Contract Type
Full time
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Workbase: Carlisle usually based at Parkhouse Building

Hours and Contract Details: Various hours available, full- and part-time hours considered -on a permanent or fixed term basis

Do you enjoy working independently and with a fantastic team of people?

The successful candidate will be joining a friendly and proactive team who are passionate about providing top level customer service and supporting delivery of the Councils statutory obligations.

Our Service Centre team provide a variety of key service provisions. We deliver a high-quality service that meets the customer needs (both internal and external) whilst optimising technology and improving processes to deliver an excellent customer experience.

You will be responsible for following procedures and statutory regulations on behalf of the Department of Transport in relation to applications for Disabled Blue Badges and the Highways Service, you will liaise with customers and stakeholders via several methods ensuring a confident and professional approach, attention to detail is key in this role.

Who we are looking for:

The ideal candidate will be proactive and have excellent customer service skills with a flexible approach. If this sounds like you then apply today!

What we can offer you

Cumbria County Council is a modern, vibrant place to work offering a range of staff benefits, including:

*Excellent training and development offers

*Flexible working opportunities

*Opportunity to join the Local Government Pension Scheme

*Various perks and discounts schemes, including money off your phone contract and local gyms

*Competitive rates of pay

Role profile

To apply please click the Apply Now link below.


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