This job has expired

Customer Access Officer x3

Employer
Royal Borough of Greenwich
Location
Greenwich, London (Greater)
Salary
£31,122 - £32,112
Closing date
2 Jun 2022

View more

Sector
Corporate Services, Administration, Communications, Customer Services, Housing
Job role
Officer
Contract Type
Full time
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Job Details

Due to staff progression, we have three exciting opportunities within our Housing Inclusion Service, for people looking to further their career in housing.

The Royal Borough of Greenwich has high levels of housing need and we aim to prevent homelessness wherever possible, by exploring the different housing options available to those at risk of homelessness.

Based at The Woolwich Centre, you will work as part of a dedicated team providing the first point of contact for our customers, either in person, over the phone or via email.   The successful candidates will be passionate about delivering a first-class customer service experience and need to be committed to providing a high quality of customer care at all times.

You will need to be confident working in a fast-paced and demanding environment, be well organised, focused, and able to remain calm and professional under pressure. You should have good knowledge of relevant housing legislation, the ability to work well with partner agencies, and have excellent written and oral communication skills.  You should also have the ability to make full use of various IT programs and systems.

For an informal discussion about this opportunity, please contact Caprice White;    Caprice.White@royalgreenwich.gov.uk     0208 921 7292  

If you require any assistance in viewing or accessing this opportunity, please contact recruitment@royalgreenwich.gov.uk or call 020-8921-8977

To apply please click the Apply Now link below.

Company

Why work for the Royal Borough of Greenwich?

The Royal Borough Of Greenwich supports equality and diversity in the workplace. The borough has a clear commitment to the LGBT community, mental health issues, race equality and disability.

Greenwich offers a diverse range of roles, from junior to senior positions, spanning service sectors from children’s services to engineering.

With the main council offices based in the heart of Woolwich, employees also benefit from an excellent transport links, while central London is just 20 minutes away.

Excellent benefits

  • Up to 31 days leave per year.
  • Flexible working hours.
  • Developing opportunities to maximise employee’s potential.
  • Annual season ticket loan.
  • Greenwich One Card which entitles employees to discounts at local businesses.
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