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Assistant Service Manager

City of York Council
York, North Yorkshire
£ 37,114 to £42,562
Closing date
29 May 2022

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Health and Social Care
Job role
Social Worker
Contract Type
Full time
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Job Details

City of York Council Adult Social Care are excited to be entering a new phase, underpinned by recruitment of staff to our vacant positions. An exciting opportunity has arisen to take on the role of permanent Assistant Service Manager within our friendly, dedicated and busy Learning Disabilities Team.

We’re keen to hear from professionals registered with Social Work England, or equivalent, who want to work within an established, supportive, forward thinking, and innovative team.

You’ll be committed to providing high quality, reflective and regular supervision to those you line manage, with a focus on wellbeing; driving excellent practice; and outcomes for the people we support. To thrive in this role, you will be keen to think outside the box to provide development opportunities for all members of our team, and yourself.

You will be aspirational and adept at managing high demands, with strong organisational abilities and sound decision making skills. You’ll manage pressure and competing demands well, while being able to identify opportunities for innovation to improve what we do and how we do it.

You will work collaboratively with our front line colleagues and the Leadership Team to enable the Local Authority to meet its statutory requirements and vision to support people with care and support needs to have a good life, free from abuse and neglect. To have a place they feel is their home with friends and family who they love. You will be committed to ensuring people we support are connected and contributing to communities and do things that give satisfaction.

Working closely with the preparing for Adulthood Co-ordinator, you will support our younger cohort of people with learning disabilities who are aged between 18 and 25 and build upon or develop excellent working relationships with partners within and outside of City of York Council.

You will be committed to strengths-based practice and promotion of community assets and have an ability to identify and make best use of these where requests are made for funded services.

With an excellent understanding and ability to apply The Mental Capacity Act, The Care Act, The Mental Health Act, and Continuing Health Care Framework you will be highly skilled at reasoning, providing professional challenge, and recommending a course of action for the Local Authority that is defensible. You will also know when to seek further advice and guidance and be proficient at using new information to reformulate ideas. 

Building trust by being true to your word, and being accountable by taking ownership when things go wrong and promoting a learning culture, you will be an excellent leader and role model in a team where you can realise your full potential to influence and improve what we do.

City of York Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. We require the successful candidate to undertake an enhanced Criminal Record check via the Disclosure and Barring Service.

At the moment due to the impact of the ongoing COVID-19 pandemic, some of our staff are working remotely from home but a return to a combination of working remotely and physically from the Council’s offices is anticipated in the near future.

As a new starter, your contractual location will be the designated council office for your team. Your working arrangements will vary according to your service and role, and the current Government guidance. For many roles, there will be more opportunities in the future for remote and hybrid working. However, this comes with the expectation that, as workplaces open up, there is likely to be an ongoing and occasional requirement to attend the workplace.

As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C2: Can express him/herself spontaneously at length with a natural conversational flow, avoiding or backtracking around any difficulty so smoothly that the person with whom they are conversing is hardly aware of it.

The Council is highly committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.

For further information or an informal discussion please contact Emma Moseley

Closing date:  Sunday 29 May 2022 at 12 midnight


Job Description


The City of York has a rich history stretching back nearly 2000 years; George VI once said that: 'The history of York is the history of England'. York has a wealth of heritage and history. York attracts over four million visitors a year and popular destinations include York Minster, which is the largest Gothic cathedral in Europe, the Castle Museum, the National Railway Museum and the Jorvik Viking Centre. Tourism is an important industry in York and the city also has a thriving bioscience, technology and research sector, centred on the City's Science Park. Other major employers include Nestle, City of York Council and York Hospitals NHS Trust. York has excellent transport links, being on the East Coast Mainline and close to the A1M. From York seaside resorts such as Scarborough, Whitby and Filey or the North York Moors National Park are a short journey by road or rail.

Find Us
01904 551550
City of York Council
Library Square
North Yorkshire
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