The Role

The Business Rates Service is a large public interface within the SSA.  Over the combined Boroughs of Richmond and Wandsworth, we bill and collect Business Rates of over £200 million annually from over 14,000 properties. We also manage six Business Improvement District areas with more than 2,000 properties collecting over £1 million in BID revenue.

A vacancy has arisen for a Business Rates and BID Admin Officer. The postholder will be responsible for the day-to-day of administration, billing, collection and recovery of the BIDs for both boroughs.  They will also be responsible for the reconciliation of cash and refunds of the Business Rates. The postholder will report directly to the Business Rates Manager.

You should have detailed knowledge of legislation, regulations and procedures relating to BID billing and recovery, you should have high level numeracy and spreadsheet analysis skills. You should possess a high level of interpersonal skills relating to staff and customers.

One of the SSA’s key objectives is to support the development of each officer within their job. You will receive support from the Business Rates Manager and other Senior Officers when you need assistance with aspects of your work.

At Richmond and Wandsworth Councils, we care more about how you work and what you achieve, rather than where you work on any given day. The difference you can make to our local communities is what really matters most to us, service delivery must always come first. We have carefully considered agile ways of working to provide the best experience for residents, stakeholders and our staff. Our agile working strategy actively supports and encourages a dynamic work environment and daily working experience. Agile working helps put the needs of our staff at the centre of everything we do, so if specific flexible working arrangements helps you with this, feel free to let us know.

Your wellbeing and the flexible way in which you can work is and will remain a key priority for Richmond and Wandsworth Councils. We want you to thrive and feel empowered in your work!

We recognise the importance of a good balance between work and home life so we do everything we can to accommodate flexible working including, working from home, compressed hours and other arrangements. Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore. We also offer a generous holiday allowance of 39 paid days (pro rata) including bank holidays and a wide range of learning and development opportunities.

In addition, we offer a comprehensive range of staff benefits such as membership of the Local Government pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts with many leisure activities, restaurants, shops and other establishments.

Job Profile

To apply please click the Apply Now link below.