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Business Support Assistant x2

Employer
City of York Council
Location
York, North Yorkshire
Salary
£20,779 - £21,929
Closing date
10 Jul 2022

Job Details

We are looking to appoint enthusiastic and committed individuals into our Business Support team, specifically working within Parking Administration.

There are both fixed term and permanent options available so we would welcome all applications to be considered at this time.

This is a senior administrative role within the Council’s corporate Business Support team, and therefore a fantastic opportunity for a prospective candidate looking to expand their knowledge and experience in a business and Local Authority setting. This is also a lead role in the service with chances to contribute to new ways of working, and will also provide developmental opportunities for candidates looking to progress within the business sector.

The post holder will be a key member of a team that processes all the administrative tasks to support the Council’s parking service area. This would include reviewing and responding to objections made against penalty charge notices (PCNs), supporting the recovery process of unpaid PCNs, issuing parking permits, responding to customer emails and processing financial transactions such as refunds. It is a fast paced environment, often with tight deadlines, therefore you will need to demonstrate a willingness to work flexibly.

The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.

1 x permanent

1 x fixed term (12 months commencing from start date) due to funding

‘One of these vacancies is available as a secondment opportunity for internal candidates. Permission must be sought  form your current line manager  before applying for a secondment opportunity’

At the moment due to the impact of the ongoing COVID-19 pandemic, some of our staff are working remotely from home but a return to a combination of working remotely and physically from the Council’s offices is anticipated in the near future.

As a new starter, your contractual location will be the designated council office for your team. Your working arrangements will vary according to your service and role, and the current Government guidance. For many roles, there will be more opportunities in the future for remote and hybrid working. However, this comes with the expectation that, as workplaces open up, there is likely to be an ongoing and occasional requirement to attend the workplace.

For further information or an informal discussion please contact James Langley (Business Support Operations Manager) at james.langley@york.gov.uk  

To apply please click the Apply Now link below.

Company

The City of York has a rich history stretching back nearly 2000 years; George VI once said that: 'The history of York is the history of England'. York has a wealth of heritage and history. York attracts over four million visitors a year and popular destinations include York Minster, which is the largest Gothic cathedral in Europe, the Castle Museum, the National Railway Museum and the Jorvik Viking Centre. Tourism is an important industry in York and the city also has a thriving bioscience, technology and research sector, centred on the City's Science Park. Other major employers include Nestle, City of York Council and York Hospitals NHS Trust. York has excellent transport links, being on the East Coast Mainline and close to the A1M. From York seaside resorts such as Scarborough, Whitby and Filey or the North York Moors National Park are a short journey by road or rail.

Company info
Website
Telephone
01904 551550
Location
City of York Council
Library Square
North Yorkshire
GB

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