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Visitor Experience Assistant

The Royal Borough of Kensington & Chelsea Council
Kensington and Chelsea, London (Greater)
£23,838 - £26,064
Closing date
14 Aug 2022
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5 days per week on a rolling rota including weekends and some evenings.

Welcome to your new career in museums and heritage.

About Us

The Royal Borough of Kensington and Chelsea manages two of the most important house museums in London: Leighton House, the former studio-house of the Victorian artist Frederic, Lord Leighton; and Sambourne House, home of the legendary illustrator Linley Sambourne and a rare example of the 'House Beautiful' style of the late nineteenth century. Having completed an £8 million refurbishment of Leighton House that will offer an improved visitor experience, we are getting ready to re-open both properties in Spring 2022. 

The Role:

If you have experience in customer service and a passion for arts and culture, you could be part of our enthusiastic team. You will welcome people to these two unique and inspiring heritage environments, engaging visitors and ensuring they have a safe and enjoyable experience. It is a role that offers exposure to every aspect of running a heritage attraction, from online ticketing to curatorial work, stocking a museum shop to managing health and safety issues.

Please refer to the Job Description for more information.

About You:

This is an entry-level role but some experience of working in customer service is essential. If you have studied arts, culture or history, so much the better. Highly organised with precise attention to detail, you will have good IT skills and a willingness to learn. You must be able to prioritise your own workload and work as part of a team. Good written and spoken communication skills are essential.  

In return, you can look forward to a package that includes a competitive salary, a high-quality pension scheme and generous annual leave plus bank holidays.

To apply please click the Apply Now link below.

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