Control Officer

London Borough of Richmond upon Thames and London Borough of Wandsworth
Wandsworth, London (Greater)
£26,481 - £32,091
Closing date
29 Aug 2022

We are looking for enthusiastic, self-motivated individual to join our Joint Control Centre. You will work as part of a team in a 24-hour emergency control room covering the Boroughs of Richmond and Wandsworth. You will be responsible for receiving and processing calls from the public, contractors, outside agencies and partners and monitor two-way radio, CCTV, personal alarm systems and to respond in line with codes of conduct.

The service operates over 24 hours on a shift basis (including early, late, and night shifts).

Key areas of work include Monitoring CCTV and providing data for the Police, Responding to Careline & Watch Telecare Alarms, Richmond and Wandsworth Emergency Control duties

You will need the ability to work under pressure and use your own initiative, be part of a team and respond to the values of the council and your co-workers.  Flexibility and adaptability to an ever-changing service are required.

At Richmond and Wandsworth Councils, we care more about how you work and what you achieve, rather than where you work on any given day. The difference you can make to our local communities is what really matters most to us, service delivery must always come first. We have carefully considered agile ways of working to provide the best experience for residents, stakeholders and our staff. Our agile working strategy actively supports and encourages a dynamic work environment and daily working experience. Agile working helps put the needs of our staff at the centre of everything we do, so if specific flexible working arrangements helps you with this, feel free to let us know.


Your wellbeing and the flexible way in which you can work is and will remain a key priority for Richmond and Wandsworth Councils. We want you to thrive and feel empowered in your work!

We offer a generous holiday allowance of 39 paid days (pro rata) including bank holidays and a wide range of learning and development opportunities.

In addition, we offer a comprehensive range of staff benefits such as membership of the Local Government pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts with many leisure activities, restaurants, shops and other establishments

Control Officer - Job Profile

To apply please click the Apply Now link below.

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